Media Account Manager: Campaign Fulfillment & Client Growth

NAB Leadership Foundation; San Antonio (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) with company match

Teladoc & Spring Health access

Paid time off + holidays

Career development opportunities

Disability & life insurance

Job summary

TEGNA is seeking an Account Manager to support Account Executives with post-sale activity, campaigns, and client services across TV and digital platforms in a fast-paced media environment. You will coordinate with teams to ensure seamless campaign delivery and client satisfaction.

Ideal candidates have 1–3 years in media account management, a track record of retaining clients, and familiarity with CRM tools, Google Analytics, and advertising solutions.

Qualifications

• 1-3 years of account management in a professional, fast-paced media sales environment.
• Track record of successfully retaining and growing clients.
• Knowledge of marketing solutions including broadcasting and digital advertising is preferred.
• Knowledge of Google Analytics and advertising solutions is highly desirable.
• Prior experience using CRM systems and MS Office suite.
• Able to make decisions and solve problems independently to support customer needs.

Responsibilities

• Provide support to assigned Account Executives on post-sale activity including campaign implementation, maintenance, and review.
• Daily interaction with existing advertising agencies and direct clients; this responsibility includes maintenance of client schedules on television and digital in addition to implementation of special projects and promotions.
• Works in tandem with Account Executives, Marketing Director, Research Director, and Creative Services to support client needs.
• Attend sales meetings and sales trainings to gain sales, product and process information and keep abreast of company products and services to articulate to client, when appropriate.
• Partner with designated Account Executives in identifying new/incremental revenue based on campaign results.
• Assist designated Account Executives with maintenance of contracts, generating avails, traffic, make-goods, collection and overall customer service.
• Regular tracking of clients' audience delivery using ratings, impressions, clients KPIs, and campaign fulfillment.
• Coordinate with team to set up new customer accounts, contracts, order entry and revisions.

Skills

Account management

Client relationship

Communication skills

Team collaboration

Problem solving

Tools

CRM systems

MS Office

Google Analytics

Advertising solutions

Job description

TEGNA is seeking an Account Manager to support Account Executives with post-sale activity, campaigns, and client services across TV and digital platforms in a fast-paced media environment. You will coordinate with teams to ensure seamless campaign delivery and client satisfaction.

Ideal candidates have 1–3 years in media account management, a track record of retaining clients, and familiarity with CRM tools, Google Analytics, and advertising solutions.