Mechanical Inside Sales Specialist — Parts & Solutions

Cooper Machinery Services; Marshall (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Life & disability coverage

Parental leave

Job summary

Cooper Machinery Services is seeking an Inside Sales Representative in Marshall, TX. You will be the trusted voice for customers, handling price inquiries, quotes, orders, and service requests with speed and accuracy.

Ideal candidates have 5–7+ years in sales or customer care within oil & gas, power, heavy equipment, or automation & controls, with strong engine parts knowledge and excellent communication skills. SAP familiarity is preferred, and a hands-on, results-driven attitude is valued.

Qualifications

• 5-7+ years of sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls.
• Knowledgeable about engines and engine parts.
• Proficient in Microsoft Office and clear on the phone and writing.

Responsibilities

• Own the full customer experience — managing price and delivery inquiries, formal quotes, sales orders, and service orders with speed, accuracy, and basic technical support.
• Coordinate product deliveries across four production facilities and end-user sites worldwide, keeping logistics on track.
• Build lasting relationships with customers, account managers, and project managers that turn service into sales opportunities.
• Resolve customer issues quickly, escalating when needed, so nothing falls through the cracks.
• Bring a customer-first mindset to a fast-paced, metrics-driven environment — consistently meeting or exceeding targets.
• Take full ownership of commercial transactions, navigating complex commercial terms and incoterms with confidence.
• Pitch in on warehouse tasks like pulling parts and running inventory checks when the team needs you.
• Take on additional responsibilities as the role and business evolve.

Skills

Sales experience

Customer care

Oil & gas knowledge

Engines knowledge

Communication

Microsoft Office

SAP

Education

High school diploma or GED

Associate's degree preferred

Tools

SAP

Job description

Cooper Machinery Services is seeking an Inside Sales Representative in Marshall, TX. You will be the trusted voice for customers, handling price inquiries, quotes, orders, and service requests with speed and accuracy.

Ideal candidates have 5–7+ years in sales or customer care within oil & gas, power, heavy equipment, or automation & controls, with strong engine parts knowledge and excellent communication skills. SAP familiarity is preferred, and a hands-on, results-driven attitude is valued.