Inside Sales Representative

Cooper Machinery Services LLC in; St. Rose (LA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Life & disability coverage

Paid time off and parental leave

Job summary

Cooper Machinery Services is seeking an Inside Sales Representative to work directly with our customers and bring real mechanical know-how to the table. You will own the full customer experience, manage price and delivery inquiries, and coordinate parts delivery across facilities worldwide.

The role emphasizes relationship-building, problem-solving, and ownership from quote to delivery, with a strong eye for meeting targets in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 5-7+ years of sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls.
• Knowledgeable of engines and engine parts.
• Self-motivated and results-oriented with minimal supervision.
• Strong verbal and written communication skills.

Responsibilities

• Own the full customer experience — managing price and delivery inquiries, quotes, sales orders, and service orders with speed and accuracy.
• Coordinate product deliveries across four facilities and end-user sites worldwide.
• Build relationships with customers, account managers, and project managers to turn service into sales opportunities.
• Resolve customer issues quickly and escalate when needed.
• Meet or exceed targets in a fast-paced, metrics-driven environment.
• Navigate complex commercial terms and incoterms confidently.
• Assist in warehouse tasks like pulling parts and inventory checks when needed.
• Take on additional responsibilities as the role evolves.

Skills

Engine knowledge

Sales experience

Customer care

Strong communicator

Education

High school diploma or GED

Associate's degree preferred

Tools

Microsoft Office

SAP

Job description

A mechanical aptitude and strong people skills? Your hands-on experience just became your next career move. You can become the voice our customer's trust! Cooper Machinery Services is looking for an Inside Sales Representative to work directly with our customers — and we want you to bring real mechanical know-how to the table.

Since 1833, the names Cooper-Bessemer, Ajax, and Superior have powered the natural gas industry — and today, that legacy runs through the people who keep customers moving. As an Inside Sales Representative in Marshall, TX, you'll be the trusted voice customers hear when they need parts, answers, and solutions fast. If you thrive on solving problems, building relationships, and owning a deal from quote to delivery, this is your seat at the table with a company that services more than 22,000 units across the globe.

WHAT YOU WILL DO

• Own the full customer experience — managing price and delivery inquiries, formal quotes, sales orders, and service orders with speed, accuracy, and basic technical support.
• Coordinate product deliveries across four production facilities and end-user sites worldwide, keeping logistics on track.
• Build lasting relationships with customers, account managers, and project managers that turn service into sales opportunities.
• Resolve customer issues quickly, escalating when needed, so nothing falls through the cracks.
• Bring a customer-first mindset to a fast-paced, metrics-driven environment — consistently meeting or exceeding targets.
• Take full ownership of commercial transactions, navigating complex commercial terms and incoterms with confidence.
• Pitch in on warehouse tasks like pulling parts and running inventory checks when the team needs you.
• Take on additional responsibilities as the role and business evolve.

WHO YOU ARE

• High school diploma or GED required; Associate's degree strongly preferred.
• 5-7+ years of sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls.
• Knowledgeable of engines and engine parts.
• A self-motivated professional who takes ownership of their work and consistently delivers high-quality results with minimal supervision.
• A strong communicator — confident on the phone, sharp in writing, and an active listener.
• Highly organized, with the ability to juggle multiple priorities in a fast-moving environment.
• Comfortable adapting on the fly when the unexpected happens.
• Able to read blueprints and shop manuals with ease.
• Willing to participate in an after hours, on-call rotation
• Proficient in Microsoft Office
• Safety-focused, service-oriented, and results-driven — a self-starter who brings urgency and dependability to every deal.

PREFERRED QUALIFICATIONS

• Hands-on familiarity with SAP.
• Background in reciprocating engine or compressor packages, or related industrial equipment.
• Track record of managing complex commercial terms and international incoterms.

WHY JOIN US

• Benefits effective your first day — no waiting period.
• Comprehensive medical, dental, and vision insurance.
• Company-paid life, AD&D, short-term, and long-term disability coverage (6-month STD waiting period).
• Voluntary life, AD&D, and long-term disability buy-up plans.
• Voluntary accident, critical illness, and hospital indemnity insurance.
• 401(k) with up to 5% company match — 100% vested on Day 1.
• Maternity and parental leave, Arc Fertility Benefits, and an Employee Assistance Program (EAP) for mental health support.

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.