Inside Sales Representative

Cooper Machinery Services; St. Rose (LA); Vor Ort; USD 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision insurance

401(k) with company match

Paid parental leave

Life and disability coverage

Employee Assistance Program (EAP)

Zusammenfassung

Cooper Machinery Services is seeking an Inside Sales Representative in the United States to be the trusted voice for customers, handling quotes, orders, and delivery coordination. You will work with account managers and project managers to convert service into sales opportunities while maintaining a customer-first approach.

Ideal candidates have 5–7+ years in relevant sales roles, strong mechanical knowledge, and proficiency in Microsoft Office; SAP experience is a plus.

Qualifikationen

• High school diploma or GED required; Associate's degree preferred.
• 5–7+ years in sales or customer care in oil & gas, power, heavy equipment, or automation & controls.
• Knowledgeable of engines and engine parts.
• Strong communication skills, ability to manage multiple priorities, and customer-first mindset.
• Reading blueprints and shop manuals; SAP familiarity is a plus.
• Willing to participate in after-hours on-call rotation.

Aufgaben

• Own the full customer experience — managing price and delivery inquiries, formal quotes, sales orders, and service orders with speed and accuracy.
• Coordinate product deliveries across facilities and end-user sites worldwide.
• Build lasting relationships with customers, account managers, and project managers.
• Resolve customer issues quickly, escalating when needed.
• Maintain a customer-first mindset in a fast-paced, metrics-driven environment.
• Own commercial transactions and navigate incoterms with confidence.
• Assist with warehouse tasks when needed and take on evolving responsibilities.

Kenntnisse

Customer relationship building

Price and delivery inquiries

Lead qualification

Communication (phone/written)

Multitasking in fast-paced env

Blueprint reading

Engine knowledge

On-call readiness

Ausbildung

High school diploma or GED

Associate's degree preferred

Tools

SAP

Microsoft Office

Jobbeschreibung

A mechanical aptitude and strong people skills? Your hands-on experience just became your next career move. You can become the voice our customer’s trust! Cooper Machinery Services is looking for an Inside Sales Representative to work directly with our customers — and we want you to bring real mechanical know-how to the table.

Since 1833, the names Cooper-Bessemer, Ajax, and Superior have powered the natural gas industry — and today, that legacy runs through the people who keep customers moving. As an Inside Sales Representative in Marshall, TX, you'll be the trusted voice customers hear when they need parts, answers, and solutions fast. If you thrive on solving problems, building relationships, and owning a deal from quote to delivery, this is your seat at the table with a company that services more than 22,000 units across the globe.

WHAT YOU WILL DO

• Own the full customer experience — managing price and delivery inquiries, formal quotes, sales orders, and service orders with speed, accuracy, and basic technical support.
• Coordinate product deliveries across four production facilities and end-user sites worldwide, keeping logistics on track.
• Build lasting relationships with customers, account managers, and project managers that turn service into sales opportunities.
• Resolve customer issues quickly, escalating when needed, so nothing falls through the cracks.
• Bring a customer-first mindset to a fast-paced, metrics-driven environment — consistently meeting or exceeding targets.
• Take full ownership of commercial transactions, navigating complex commercial terms and incoterms with confidence.
• Pitch in on warehouse tasks like pulling parts and running inventory checks when the team needs you.
• Take on additional responsibilities as the role and business evolve.

WHO YOU ARE

• High school diploma or GED required; Associate's degree strongly preferred.
• 5-7+ years of sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls.
• Knowledgeable of engines and engine parts.
• A self-motivated professional who takes ownership of their work and consistently delivers high-quality results with minimal supervision.
• A strong communicator — confident on the phone, sharp in writing, and an active listener.
• Highly organized, with the ability to juggle multiple priorities in a fast-moving environment.
• Comfortable adapting on the fly when the unexpected happens.
• Able to read blueprints and shop manuals with ease.
• Willing to participate in an after hours, on-call rotation
• Proficient in Microsoft Office
• Safety-focused, service-oriented, and results-driven — a self-starter who brings urgency and dependability to every deal.

PREFERRED QUALIFICATIONS

• Hands-on familiarity with SAP.
• Background in reciprocating engine or compressor packages, or related industrial equipment.
• Track record of managing complex commercial terms and international incoterms.

WHY JOIN US

• Benefits effective your first day — no waiting period.
• Comprehensive medical, dental, and vision insurance.
• Company-paid life, AD&D, short-term, and long-term disability coverage (6-month STD waiting period).
• Voluntary life, AD&D, and long-term disability buy-up plans.
• Voluntary accident, critical illness, and hospital indemnity insurance.
• 401(k) with up to 5% company match — 100% vested on Day 1.
• Maternity and parental leave, Arc Fertility Benefits, and an Employee Assistance Program (EAP) for mental health support.

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.