Inside Sales Team Lead: Growth & Coaching (Houston)

Cooper Machinery Services; Houston, Northern (TX, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life & Disability

401(k) with match

Maternity leave

Fertility benefits

Employee assistance program

Job summary

Cooper Machinery Services in Houston is seeking an Inside Sales Supervisor to coach and grow a team of inside sales representatives, connecting customers globally to parts and support that keep operations running.

You will drive pipeline, hit revenue targets, and partner with sales leadership to deliver exceptional customer experience. You’ll learn SAP inside and out while gaining real customer-facing experience in a fast-paced environment.

Qualifications

• HS degree required; Bachelor's degree preferred in Business Administration, Marketing, or related field.
• 3+ years inside sales experience with at least 1 year in a supervisory/leadership role.
• Track record of hitting sales targets and revenue growth.
• Natural leader who can motivate, coach, and develop a sales team.
• Strong communicator who builds rapport with customers and internal stakeholders.
• Comfortable with CRM software and Microsoft Office Suite.
• Able to multitask and prioritize in a fast-paced environment.

Responsibilities

• Supervise and lead the inside sales team, providing guidance, coaching, and training to hit sales targets.
• Monitor and evaluate rep performance, delivering feedback and performance reviews that drive real improvement.
• Coordinate lead generation, prospecting, and customer follow-up to keep the sales cycle moving.
• Partner with sales management to build strategies, set targets, and roll out action plans.
• Manage key customer accounts and support reps in negotiating contracts and resolving issues.
• Keep the team aligned with sales policies, pricing guidelines, and process best practices.
• Own CRM data quality - pipeline, activity, and customer interactions - and turn it into sales reports and forecasts leadership can act on.
• Track industry trends and competitor activity to sharpen the team's strategy.
• Build a team culture that's collaborative, motivated, and focused on professional growth.

Skills

Team leadership

Communication

CRM proficiency

Multitasking

Education

HS Degree

Bachelor's degree in Business Administration/Marketing or related field

Tools

CRM software

Microsoft Office

Job description

Cooper Machinery Services in Houston is seeking an Inside Sales Supervisor to coach and grow a team of inside sales representatives, connecting customers globally to parts and support that keep operations running.

You will drive pipeline, hit revenue targets, and partner with sales leadership to deliver exceptional customer experience. You’ll learn SAP inside and out while gaining real customer-facing experience in a fast-paced environment.