Inside Sales Engineer - Industrial Engines

Cooper Machinery Services LLC in; St. Rose (LA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Life & disability coverage

Paid time off and parental leave

Job summary

Cooper Machinery Services is seeking an Inside Sales Representative to work directly with our customers and bring real mechanical know-how to the table. You will own the full customer experience, manage price and delivery inquiries, and coordinate parts delivery across facilities worldwide.

The role emphasizes relationship-building, problem-solving, and ownership from quote to delivery, with a strong eye for meeting targets in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 5-7+ years of sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls.
• Knowledgeable of engines and engine parts.
• Self-motivated and results-oriented with minimal supervision.
• Strong verbal and written communication skills.

Responsibilities

• Own the full customer experience — managing price and delivery inquiries, quotes, sales orders, and service orders with speed and accuracy.
• Coordinate product deliveries across four facilities and end-user sites worldwide.
• Build relationships with customers, account managers, and project managers to turn service into sales opportunities.
• Resolve customer issues quickly and escalate when needed.
• Meet or exceed targets in a fast-paced, metrics-driven environment.
• Navigate complex commercial terms and incoterms confidently.
• Assist in warehouse tasks like pulling parts and inventory checks when needed.
• Take on additional responsibilities as the role evolves.

Skills

Engine knowledge

Sales experience

Customer care

Strong communicator

Education

High school diploma or GED

Associate's degree preferred

Tools

Microsoft Office

SAP

Job description

Cooper Machinery Services is seeking an Inside Sales Representative to work directly with our customers and bring real mechanical know-how to the table. You will own the full customer experience, manage price and delivery inquiries, and coordinate parts delivery across facilities worldwide.

The role emphasizes relationship-building, problem-solving, and ownership from quote to delivery, with a strong eye for meeting targets in a fast-paced environment.