Meat Market Lead - Ops, Training & Customer Service

H-E-B; Houston (TX); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

H-E-B in Houston invites a Market Lead to manage a full-service meat department, ensuring well-stocked displays, quality products, and exemplary customer service. You may supervise scheduling, training, and partner development while upholding safety and sanitation standards in a fast-paced retail setting.

You will coordinate with store managers to maintain merchandising campaigns, oversee equipment operation, rotate stock, and coach Partners to deliver consistent, high-quality service to

Formación

• Associate's degree, or equivalent from two-year college or technical school; or 6+ months of related experience.
• Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training
• Expert knowledge of department production stations, including quality standards, setup, operation, cleaning, and maintenance of all equipment
• Meat-cutting skills (saw, grinder)
• Customer service and communication skills
• Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals)

Responsabilidades

• Lead department operations and supervise scheduling and training.
• Trains Partners; directs work; addresses complaints; resolves issues; serves as liaison between Manager and department Partners
• Orders product; ensures quality control; unloads heavy meat from trucks
• Operates power meat prep and processing equipment
• Cuts, trims, and prepares meat for service meat counter and self-service counter
• Weighs / wraps / labels product
• Maintains coolers and freezers
• Assists in all technical areas, as needed
• Provides / coaches on superior customer service
• Answers customer questions regarding products; assists with selections
• Follows merchandising and selling campaigns related to cutting, trimming, and merchandising meat
• Cleans / sanitizes sales floor, display cases, prep areas, and equipment
• Complies / ensures Partners comply with department SOPs, Store operating procedures, and federal / state fresh meat regulations
• Maintains equipment safety and sanitation standards

Conocimientos

Meat-cutting skills

Customer service

Team leadership

Food safety knowledge

Equipment operation

Basic computer skills

Educación

Associate's degree or equivalent/6+ months experience

Herramientas

Telxon

IMS

Exporter

CIS

MS Office

Descripción del empleo

H-E-B in Houston invites a Market Lead to manage a full-service meat department, ensuring well-stocked displays, quality products, and exemplary customer service. You may supervise scheduling, training, and partner development while upholding safety and sanitation standards in a fast-paced retail setting.

You will coordinate with store managers to maintain merchandising campaigns, oversee equipment operation, rotate stock, and coach Partners to deliver consistent, high-quality service to