MClub Attendant — Warm Lounge Service & Guest Experience

Pyramid Global Hospitality; Burlington (MA); On-site; USD 19,000 - 28,000; Full time

Job summary

Pyramid Global Hospitality is seeking an energetic MClub Attendant for our Boston Marriott Burlington location. Join a vibrant team delivering personalized lounge service and a welcoming guest experience in a full-service hotel.

We value a positive, guest-focused attitude and strong communication. This on-site role offers competitive hourly pay with tips and opportunities for growth within our hospitality portfolio.

Qualifications

• A positive, outgoing personality with a passion for guest service.
• Strong communication and people skills.
• Ability to multitask in a fast-paced environment.
• Attention to detail and pride in maintaining high standards.
• Previous hospitality or food service experience is a plus (but not required!).

Responsibilities

• Welcome guests with a warm, genuine smile and provide personalized service.
• Create a relaxing and inviting lounge atmosphere during evening hours.
• Set up and maintain our MClub food & beverage presentations.
• Keep the lounge clean, organized, and fully stocked.
• Anticipate guest needs and go above and beyond to exceed expectations.
• Ensure only eligible guests access the lounge.
• Work closely with other departments to deliver a seamless experience.

Skills

Guest service

Communication

Multitasking

Attention to detail

Hospitality experience

Job description

Pyramid Global Hospitality is seeking an energetic MClub Attendant for our Boston Marriott Burlington location. Join a vibrant team delivering personalized lounge service and a welcoming guest experience in a full-service hotel.

We value a positive, guest-focused attitude and strong communication. This on-site role offers competitive hourly pay with tips and opportunities for growth within our hospitality portfolio.