MC Sr Patient Svcs Specialist

Texas Tech University Health Sciences Center; Dalhart (TX); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plans

Wellness programs

Mother-friendly workplace

Job summary

Texas Tech University Health Sciences Center is seeking a clinic operations clerk to ensure smooth workflow in a correctional facility medical clinic. You serve as the primary contact for patients, prepare paperwork before visits, receive patients, and maintain records while coordinating related clinic services.

The role requires a high school diploma and 3 years of customer service, with healthcare experience preferred.

Qualifications

• High school diploma or equivalent.
• Three (3) years customer service, office or related experience required, with two (2) of those years in a healthcare setting preferred.
• Additional education may substitute for the experience requirement.

Responsibilities

• Supports the Values Based Culture of TTUHSC.
• Complies with TTUHSC and policy and procedures including all necessary paperwork.
• Order supplies and pickup as necessary.
• Maintains inventory of capital equipment and repair.
• Maintains professional relationship with vendors and other departments at unit.
• Pick up boxes when delivered by UPS/ FEDEX / mailroom.

Skills

Customer service

Office administration

Education

High school diploma or equivalent

Job description

Position Description

This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.

This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.

Major/Essential Functions

• Supports the Values Based Culture of Texas Tech University Health Sciences Center (TTUHSC).
• Complies with TDCJ (Texas Department of Criminal Justice) and TTUHSC policy and procedures including all necessary paperwork.
• Order supplies. Picks up same as necessary.
• Maintains inventory of capital equipment and repair.
• Maintains professional relationship with vendors and other departments at unit.
• Pick up boxes when delivered by UPS/ FED EX / mailroom.

Occasional Duties

Other duties deemed necessary.

Required Qualifications

High school diploma or equivalent. Three (3) years customer service, office or related experience required, with two (2) of those years in a healthcare setting preferred. Additional education may substitute for the experience requirement.

Required Attachments

Resume / CV

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.