MC Sr Patient Svcs Specialist

Texas Tech University - Health Sciences Center; Dalhart (TX); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health plans + supplemental coverage

Paid time off

Retirement plans

Wellness programs

Mother-Friendly workplace

Job summary

Texas Tech University Health Sciences Center (TTUHSC) Dalhart Unit seeks a MC Sr Patient Svcs Specialist to ensure smooth clinic operations within a correctional facility. You will be the primary contact for patients, preparing paperwork, receiving patients, and maintaining records for visits while coordinating related clinic services.

The role involves responding to patient information requests and maintaining department records in a medical clinic setting with notable contact among patients,

Qualifications

• High school diploma or equivalent.
• Three (3) years customer service, office or related experience required, with two (2) of those years in a healthcare setting preferred.
• Additional education may substitute for the experience requirement.

Responsibilities

• Supports the Values Based Culture of TTUHSC.
• Complies with TDCJ and TTUHSC policy and procedures including all necessary paperwork.
• Order supplies. Picks up same as necessary.
• Maintains inventory of capital equipment and repair.
• Maintains professional relationship with vendors and other departments at unit.
• Pick up boxes when delivered by UPS/ FED EX / mailroom.

Skills

Customer service

Office administration

Healthcare setting experience

Education

High school diploma or equivalent

Job description

Extended Job Title

MC Sr Patient Svcs Specialist

Position Description

This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.

Requisition ID

46065BR

Travel Required

Up to 25%

Pay Grade Maximum

$19.00

Major/Essential Functions

• Supports the Values Based Culture of Texas Tech University Health Sciences Center (TTUHSC).
• Complies with TDCJ (Texas Department of Criminal Justice) and TTUHSC policy and procedures including all necessary paperwork.
• Order supplies. Picks up same as necessary.
• Maintains inventory of capital equipment and repair.
• Maintains professional relationship with vendors and other departments at unit.
• Pick up boxes when delivered by UPS/ FED EX / mailroom.

Grant Funded?

No

Pay Grade Minimum

$16.00

Pay Basis

Hourly

Schedule Details

8:00 AM - 4:30 PM

Work Location

Dalhart

Department

Dalhart Unit

Required Attachments

Resume / CV

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Occasional Duties

Other duties deemed necessary.

Shift

Day

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

High school diploma or equivalent. Three (3) years customer service, office or related experience required, with two (2) of those years in a healthcare setting preferred. Additional education may substitute for the experience requirement.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.

Introduction

Nationally recognized as Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

About the Division:

Since 1989, TTUHSC Managed Care has served as a healthcare delivery service, providing high quality, low cost healthcare to patients within the Texas Department of Criminal Justice system. We provide medical, mental health, and dental services to patients in 22 facilities throughout West Texas. Managed Care emphasizes our values-based culture in all we do.

Benefits

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I‑129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case-by-case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.