Maximo Support Analyst — Learn, Troubleshoot & Improve Enterprise Apps

JoCo; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

JoCo is seeking a technically minded Maximo Support Analyst to build hands-on expertise in supporting enterprise applications. No prior Maximo required; strong IT foundation and eagerness to learn are valued.

You will work with experienced colleagues on troubleshooting, integrations, reporting, and enhancements. Responsibilities include maintaining Maximo, resolving user issues, monitoring health, and creating documentation.

Qualifications

• Bachelor’s degree in Computer Science, MIS, a related field, or equivalent technical experience.
• Foundational knowledge of databases, SQL, programming, application development, or IT systems.
• Strong analytical and troubleshooting skills.
• Ability and willingness to learn new technologies quickly.
• Strong communication skills and a collaborative approach to problem‑solving.
• Experience with application support or enterprise software is helpful but not required.
• Maximo, MIF, BIRT, Boomi, MAS 9.0, or similar technologies are a plus, but candidates can be trained.
• ITIL or Microsoft certifications are also a plus.

Responsibilities

• Learn to support and maintain Maximo and other enterprise applications
• Troubleshoot technical issues and help resolve user‑reported problems
• Monitor application performance, reliability, and system health
• Work with experienced team members to investigate incidents and identify root causes
• Assist with application configurations, integrations, reporting, and enhancements
• Partner with business users to understand technical issues affecting their work
• Participate in application projects and continuous improvement initiatives
• Build and maintain technical documentation and support procedures

Skills

Databases

SQL

Programming

IT systems

Analytical thinking

Communication

Education

Bachelor’s degree in Computer Science or related field

Tools

Maximo

MIF

BIRT

Boomi

MAS 9.0

Job description

JoCo is seeking a technically minded Maximo Support Analyst to build hands-on expertise in supporting enterprise applications. No prior Maximo required; strong IT foundation and eagerness to learn are valued.

You will work with experienced colleagues on troubleshooting, integrations, reporting, and enhancements. Responsibilities include maintaining Maximo, resolving user issues, monitoring health, and creating documentation.