Material Handler Operations Lead- Cold Chain

EVERSANA™ Company; Memphis (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Material Handler Operations Lead to join their Memphis distribution center. This role is pivotal in ensuring the efficient fulfillment of life-saving products to healthcare facilities. You will support the team in executing order processing functions, including picking, packing, and staging shipments. The ideal candidate will have a strong commitment to safety, excellent communication skills, and the ability to lead a team in a fast-paced environment. Join a company that values diversity and patient care, and be a part of a mission to deliver innovative therapies to those in need.

Benefits

Climate Controlled Environment

Biweekly Payroll

Yearly Merit/Performance Incentives

Tuition Reimbursement

401 K Plans

Company Issued Uniforms

Qualifications

• 2+ years experience in a fast-paced distribution warehouse environment.
• Ability to safely operate forklift equipment.

Responsibilities

• Support the Supervisor to ensure team productivity in order processing.
• Facilitate a safe operational environment by complying with safety requirements.

Skills

Attention to Detail

Communication Skills

Problem Solving

Team Leadership

Education

High School Diploma or GED

Tools

Forklift

Cherry/Order Picker

Electric Pallet Jack

Job description

Material Handler Operations Lead- Cold Chain

• Full-time
• Department: Operations
• Job Family: Distribution

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them.

THE POSITION: At our Memphis distribution center, our employees play a critical role in getting life-saving products out to hospitals, clinics and nursing homes. We’re open 24 hours a day, 5 days a week because the needs of patients can’t wait.

The most important aspect of this position is supporting the department Supervisor to ensure team productively executes fulfillment functions for order processing, including picking and packing product, along with manifesting and staging finished shipments per EVERSANA’s standard operating processes. The position also requires the incumbent to be certified on all EVERSANA Mobile Powered Industrial Vehicles (i.e., Forklift, Cherry/Order Picker, Dock Stocker, Electric Pallet Jack, and Bendi Forklift).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Facilitate a safe operational environment by strictly complying with all EVERSANA safety requirements; this includes the accurate completion of pre and post lift truck equipment checklists.
• Adhere to all formal standard operating procedures that control the order fulfillment process in specialized areas.
• Participate in problem solving, if errors or issues occur with operations processes.
• Notify the applicable supervisor or lead of any obstacles to the successful completion of tasks.
• Perform all tasks assigned by Supervisor or Manager.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned.

POSITION SUCCESS FACTORS:

• Ability to direct the workflow while simultaneously working beside material handling team members.
• Effectively communicate with co-workers and supervisors regarding work requirements.
• Pays meticulous attention to detail and possesses a task-oriented work ethic.
• Demonstrates flexibility and a willingness to modify work schedule to support company needs.
• Ability to successfully complete tasks on a daily basis.
• Ability to safely operate forklift equipment without incident.

EXPECTATIONS OF THE JOB:

• Adherence to all manufacturing requirements including Current Good Distribution Practices (cGDP) and Current Good Manufacturing Practices (cGMP).
• Focus on safety at all times and comply with all safety requirements.
• Meet all shift requirements as assigned (timely, uniform, etc.).
• Hours (Minimum of 40 hours per week, 5 days of the week).

MANDATED UNIFORM: khaki-colored pants, close-toed shoes, and a business casual shirt. Leggings, yoga pants, or any form-fitting stretch pants are not permitted.

COMPANY BENEFITS AND PERKS:

• Climate controlled environment
• Biweekly payroll
• Yearly Merit/Performance Incentives
• Tuition Reimbursement
• 401 K Plans
• Company Issued Uniforms

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• High school diploma or equivalent (e.g., GED) from an accredited institution.
• 2+ years of experience in a fast-paced, distribution warehouse environment or stock room.
• Strong reading, addition, and subtraction skills needed to manage order specific documentation.
• Ability to follow instructions without deviation.
• Ability to work the required hours (expect 40hrs/week), in addition to overtime (as needed).

PREFERRED QUALIFICATIONS:

• 3+ years of experience in a fast-paced, distribution warehouse environment with 2+ years of team lead or supervisor experience.
• 1+ years of experience in refrigerated/low temp environment.
• 1+ years of experience in a pharmaceutical or medical warehouse environment.
• 1+ years of forklift operation experience or equivalent certification.
• Bilingual (English/Spanish) communication skills (written and verbal) are a plus.

OUR CULTURAL BELIEFS:

Patient Minded: I act with the patient’s best interest in mind.
Client Delight: I own every client experience and its impact on results.
Take Action: I am empowered and hold myself accountable.
Embrace Diversity: I create an environment of awareness and respect.
Grow Talent: I own my development and invest in the development of others.
Win Together: I passionately connect with anyone, anywhere, anytime to achieve results.