Material Damage Specialist - Commercial Heavy Equipment

American International Group; Atlanta (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join AIG as a Material Damage Specialist and play a crucial role in the Claims team by conducting damage assessments for vehicles and heavy equipment. This role offers an opportunity to develop your skills in a supportive environment while engaging in negotiations and improving claims handling processes. Ideal candidates will have substantial experience in appraisals, strong negotiation abilities, and familiarity with industry-related estimating software. Enjoy the benefits of working with a global leader in risk management.

Benefits

Comprehensive benefits package

Professional development opportunities

In-person collaboration culture

Qualifications

• Minimum 5 years of experience in material damage appraisals.
• Proficiency in estimating software.
• Strong understanding of state insurance laws.

Responsibilities

• Conduct damage assessments for vehicles and heavy equipment.
• Engage in settlement negotiations with stakeholders.
• Support the Claims team in enhancing outcomes.

Skills

Analytical skills

Negotiation skills

Communication skills

Education

I-CAR, ASE, or relevant certifications

Tools

CCC

Audatex

Mitchell

Job description

Material Damage Specialist - Commercial Heavy Equipment page is loaded

Material Damage Specialist - Commercial Heavy Equipment

Apply locations GA-Atlanta KS-Lenexa time type Full time posted on Posted 30+ Days Ago job requisition id JR2502612

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Material Damage Specialist to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

As a Material Damage Specialistyou will support the Claims team regarding vehicle and heavy equipment damage assessments. This role involves drafting and reviewing vehicle estimates, negotiating settlements and providing guidance to adjusters to enhance outcomes. The ideal candidate will have expertise in valuingprivate passenger vehicles and heavy equipment, along with strong analytical and negotiation skills.

• Conduct detailed reviews of vehicle and heavy equipment estimates to ensure an accurate appraisal of damages. Evaluate the accuracy and efficiency of material damage claims handling processes.
• Determine the accurate market value ofprivate passenger vehicles and heavy equipmentfor claims settlements.
• Engage in settlement negotiations with repair shops, insureds, and other stakeholders to ensure fair and accurate payouts.
• Maintain thorough records of findings and provide recommendations for process improvements.
• Provide guidance to adjusters and claims teams to enhance best possible outcomes and estimating accuracy.

What you will need to succeed

• Minimum 5 years of experience in material damage auto appraisals, or heavy equipment valuation.
• Proficiency in estimating software (CCC, Audatex, Mitchell) and an understanding of market valuation tools.
• Strong understanding of state insurance laws and industry best practices .
• Ability to identify inconsistencies, errors, and inefficiencies in damage estimates.
• Proven ability to handle settlement negotiations with various stakeholders.
• Excellent verbal and written communication skills for reporting and training purposes.
• I-CAR, ASE, or other relevant industry certifications preferred.

Ready to make a bigger impact? We look forward to reviewing your application.

#LI-SR1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail] .

Functional Area:

CL - ClaimsAIG Claims, Inc.

As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible.

We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.