Master ASE Technician – Flat-Rate Auto Expert

Colonial Group; Brockton (MA); Hybrid; USD 45,000 - 70,000; Full time

Job summary

VIP, Inc. seeks a Flat Rate Technician to diagnose and repair automotive systems, following VIP processes and safety standards. The role requires ASE certifications progression and commitment to delivering quality work the first time.

You will perform maintenance, manage service work orders, and collaborate with the service team to ensure customer satisfaction. This is an hourly, non-exempt position based in Brockton, MA.

Qualifications

• Read and interpret technical instructions, standards, and procedures.
• Explain vehicle information to customers clearly and accurately.
• Diagnose and recommend solutions to basic automotive problems.
• Interpret written or oral instructions to perform services.
• Ability to perform services listed in ASE/repair categories.

Responsibilities

• Diagnose and repair automotive systems and components.
• Ensure safety policies and training are followed.
• Initiate and display a valid Service Work Order during service.
• Obtain required parts only from designated Desk Team members.
• Maintain shop cleanliness and proper equipment operation.
• Support and participate in 5-for-5 Customer Engagement Process.

Skills

Technical instruction reading

Explain vehicle information

Diagnose automotive problems

Interpret instructions

Perform automotive services

Education

1 year related experience

2-year college recommended

Equivalent education/experience

Job description

VIP, Inc. seeks a Flat Rate Technician to diagnose and repair automotive systems, following VIP processes and safety standards. The role requires ASE certifications progression and commitment to delivering quality work the first time.

You will perform maintenance, manage service work orders, and collaborate with the service team to ensure customer satisfaction. This is an hourly, non-exempt position based in Brockton, MA.