ASE-Certified Auto Technician — Flat-Rate Expert

VIP, Inc.; Brookline (MA); On-site; USD 52,000 - 76,000; Full time

Job summary

VIP, Inc. in Brookline, MA is seeking a Flat Rate Technician to diagnose, repair, and replace automotive parts and fluids, ensuring work is done right the first time and safety rules are followed.

You will perform ASE-area services (Engine, Brakes, Suspension, Electrical) and pursue ASE certifications, initiate Service Work Orders, MPI, and coordinate with the Desk Team for parts, customers, and quality control.

Qualifications

• Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations
• Effectively explain vehicle information to customers, present and respond to questions from coworkers
• Diagnose and recommend solutions to basic automotive problems
• Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form
• Ability to successfully perform required types of automotive services listed above

Responsibilities

• Maintain workplace safety as Priority #1; follow safety policies and training
• Provide diagnostics, repair and maintenance across ASE-covered systems
• Initiate Service Work Order prior to service and display visibly
• Complete MPI and support the 5-for-5 Customer Engagement Process
• Return orders and required printouts to Service Desk with keys
• Obtain needed parts from Desk Team and return unused parts
• Return cores, batteries and used tires to designated areas
• Maintain a 16-week average productivity targets per role (Technician 80%, ASE 90%, Master 100%)
• Follow VIP quality standards and complete required training and certification
• Attend meetings and training sessions as needed
• Road test vehicles after service to ensure safe operation
• Secure vehicles when returning to parking area
• Keep work area clean and orderly and comply with safety programs
• Ensure disposal of hazardous waste per regulations
• Maintain facility and equipment in good condition and input issues in system
• Enforce Code of Ethics and related procedures

Skills

Diagnostics

Customer communication

Safety compliance

Team collaboration

Education

Two-year college or technical school program recommended

State Inspection License

Equipment Safety Certification

ASE G1 – Maintenance & light repair

ASE A4 – Suspension & Steering

ASE A5 – Brakes

Tools

ASE Certifications (G1, A4, A5)

Licensed State Vehicle Inspector

Job description

VIP, Inc. in Brookline, MA is seeking a Flat Rate Technician to diagnose, repair, and replace automotive parts and fluids, ensuring work is done right the first time and safety rules are followed.

You will perform ASE-area services (Engine, Brakes, Suspension, Electrical) and pursue ASE certifications, initiate Service Work Orders, MPI, and coordinate with the Desk Team for parts, customers, and quality control.