Massachusetts General Manager, Food Ops & P&L

Riviera Hospitality; Lynn (MA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Dental insurance

Employee assistance program

Health insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Brooklyn Kitchen in Massachusetts is seeking a General Manager to own and lead the MA operations with direct access to the CEO and leadership team. You will oversee culinary quality, safety, budgets, and client relationships with autonomy and support from Riviera Hospitality Group.

You will hire and coach a team from Chef to hourly staff, manage labor and food costs, and drive strategic initiatives while representing the company locally.

Qualifications

• 7+ years of relevant leadership experience.
• Proven track record running multi-site or complex food-service / hospitality operations.
• Sharp financial acumen: comfortable with a P&L.
• Natural leader who can hire, train, and rally a team.
• ServSafe certification required; HACCP certification a plus.
• Bilingual in English and Spanish required.

Responsibilities

• Full operational leadership across food quality, safety, client relationships, budgets, and P&L.
• Hire, coach, and inspire your team, from your Chef and Assistant Manager to hourly staff.
• Drive the numbers: labor and food cost control, budgeting, forecasting, and inventory.
• Set the standard: SOPs, training programs, and best practices across the region.
• Build relationships that matter: client site visits, vendor partnerships, and sales support.
• Bring big ideas to life: new business development, RFPs, and strategic growth initiatives.

Skills

Leadership

P&L management

Financial acumen

Team building

ServSafe certified

HACCP knowledge

Bilingual English/Spanish

Education

Bachelor's degree preferred

Job description

Brooklyn Kitchen in Massachusetts is seeking a General Manager to own and lead the MA operations with direct access to the CEO and leadership team. You will oversee culinary quality, safety, budgets, and client relationships with autonomy and support from Riviera Hospitality Group.

You will hire and coach a team from Chef to hourly staff, manage labor and food costs, and drive strategic initiatives while representing the company locally.