General Manager Food Manufacturing

Riviera Hospitality; Lynn (MA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Dental insurance

Employee assistance program

Health insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Brooklyn Kitchen in Massachusetts is seeking a General Manager to own and lead the MA operations with direct access to the CEO and leadership team. You will oversee culinary quality, safety, budgets, and client relationships with autonomy and support from Riviera Hospitality Group.

You will hire and coach a team from Chef to hourly staff, manage labor and food costs, and drive strategic initiatives while representing the company locally.

Qualifications

• 7+ years of relevant leadership experience.
• Proven track record running multi-site or complex food-service / hospitality operations.
• Sharp financial acumen: comfortable with a P&L.
• Natural leader who can hire, train, and rally a team.
• ServSafe certification required; HACCP certification a plus.
• Bilingual in English and Spanish required.

Responsibilities

• Full operational leadership across food quality, safety, client relationships, budgets, and P&L.
• Hire, coach, and inspire your team, from your Chef and Assistant Manager to hourly staff.
• Drive the numbers: labor and food cost control, budgeting, forecasting, and inventory.
• Set the standard: SOPs, training programs, and best practices across the region.
• Build relationships that matter: client site visits, vendor partnerships, and sales support.
• Bring big ideas to life: new business development, RFPs, and strategic growth initiatives.

Skills

Leadership

P&L management

Financial acumen

Team building

ServSafe certified

HACCP knowledge

Bilingual English/Spanish

Education

Bachelor's degree preferred

Job description

We're hiring, and we mean right now. Brooklyn Kitchen is looking for a hands-on, big-picture leader to take the reins of our Massachusetts operations. If you're the kind of person who can walk a kitchen floor in the morning and walk into a boardroom in the afternoon, this is your seat.

THE OPPORTUNITY

As General Manager, you won't just oversee operations. You'll own them. This is a rare, high-visibility leadership role with a direct line to our CEO, VP of Operations, and leadership team. You'll run the full Massachusetts business: culinary quality, safety, budgets, client relationships, and team culture, all under one roof, with the autonomy to make real decisions and the support of a company that wants you to succeed. If you're ready to stop managing someone else's vision and start building your own legacy in hospitality, we want to talk to you!

WHY YOU'LL LOVE IT HERE

• Lead with real authority: full P&L ownership and a direct partnership with the leadership team.
• Be the face of the region: represent Brooklyn Kitchen with clients, vendors, and the local community.
• Shape the future: help develop new business models and growth strategy for the market.
• Join a company with a genuine culture, backed by the resources of Riviera Hospitality Group.

WHAT YOU'LL OWN

• Full operational leadership across food quality, safety, client relationships, budgets, and P&L.
• Hire, coach, and inspire your team, from your Chef and Assistant Manager to hourly staff.
• Drive the numbers: labor and food cost control, budgeting, forecasting, and inventory.
• Set the standard: SOPs, training programs, and best practices across the region.
• Build relationships that matter: client site visits, vendor partnerships, and sales support.
• Bring big ideas to life: new business development, RFPs, and strategic growth initiatives.

WHAT YOU BRING

• 7+ years of relevant leadership experience (Bachelor's degree preferred).
• A proven track record running multi-site or complex food-service / hospitality operations.
• Sharp financial acumen: you're as comfortable with a P&L as you are on the floor.
• A natural leader who can hire, train, and rally a team around a shared goal.
• ServSafe certification required; HACCP certification a plus.
• Bilingual in English and Spanish required.

THE DETAILS

• Reports to: VP, Operations (with a direct line to the CEO)
• Location: Massachusetts
• Type: Full-time, Exempt

READY TO LEAD?

This role is open because we're growing, and we're moving fast to fill it. If you're a driven operator who wants real ownership, real impact, and a real seat at the table.

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person