Mass Spectrometry Field Engineer - Remote & On-Site

Connexion Systems & Engineering Inc.; Cerritos (CA); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer contribution

Paid time off and holidays

Professional development opportunities

Collaborative work environment

Job summary

EquipNet seeks a Mass Spec Field Engineering Specialist to deliver expert technical support for LC-MS/GC-MS across top brands. Remote and on-site client support, calibrations, and regulatory compliance ensure peak system performance for biotech, pharma, and environmental labs.

Ideal candidates have 5+ years mass spectrometry service experience, strong problem-solving skills, and the ability to train staff. Travel up to 25% with a California location emphasis, including occasional remote work.

Qualifications

• Five or more years servicing mass spectrometry systems with leadership experience.
• Ability to diagnose complex failures and implement rapid solutions.
• Familiarity with chromatography data systems and MS software.
• Excellent problem-solving, analytical and communication skills.
• Strong organizational skills with emphasis on compliance and documentation.
• Ability to work independently on client sites with a professional approach.
• Valid driver's license and up to 25% travel.

Responsibilities

• Provide remote and on-site technical support for LC-MS and GC-MS systems.
• Diagnose hardware, software, and application issues across multiple brands.
• Perform preventative maintenance, repairs, and calibrations per specifications.
• Assist installation, IQ/OQ/PQ validation of new systems.
• Optimize instrument performance and workflow efficiency.
• Train laboratory staff on operation and maintenance.
• Maintain service logs and compliance records.
• Act as brand ambassador for EquipNet and coordinate with teams.
• Support Hamilton Handlers and BD Flow Cytometry systems as needed.

Skills

MS experience (5+ years)

Leadership / supervisory

Diagnostics of complex failures

CDS & MS software familiarity

Problem-solving & analytical

Excellent communication

Organization & documentation

Independent work in client settings

Valid driver's license & travel

Education

Associate's or Bachelor's in Analytical Chemistry / Engineering

Tools

Mass spectrometry systems (SCIEX, Shimadzu, Agilent, ThermoFisher, Waters, Bruker, PerkinElmer)

CDS software

Job description

EquipNet seeks a Mass Spec Field Engineering Specialist to deliver expert technical support for LC-MS/GC-MS across top brands. Remote and on-site client support, calibrations, and regulatory compliance ensure peak system performance for biotech, pharma, and environmental labs.

Ideal candidates have 5+ years mass spectrometry service experience, strong problem-solving skills, and the ability to train staff. Travel up to 25% with a California location emphasis, including occasional remote work.