Masonry Inside Sales Specialist — Quotes & Solutions

Gerken Companies; Toledo (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive benefits package

401(k) retirement plan with company match

Paid Time Off (PTO)

Employee Assistance Program

YMCA membership

Job summary

Gerken Companies is seeking an Inside Sales Representative – Masonry in Toledo, Ohio, to support customers by providing product solutions and ensuring high service levels throughout the sales process. The role necessitates managing customer inquiries, supporting the outside sales team, and maintaining strong customer relationships.

With a full-time schedule and competitive benefits, this role offers an opportunity to thrive in a fast-paced and customer-focused environment. Ideal candidates will possess strong communication skills and a customer-focused mindset.

Qualifications

• 2+ years of inside sales, retail, or customer service experience preferred.
• Building materials or construction product knowledge is a plus.
• Ability to read project plans and specifications preferred.

Responsibilities

• Manage inbound customer inquiries and ensure timely follow-up.
• Support the outside sales team with quotes, orders, and product information.
• Prepare and package Webstore orders for pickup or delivery.
• Assist customers in the showroom with product selection and recommendations.
• Build and maintain strong customer relationships.

Skills

Customer-focused mindset

Strong communication skills

Relationship-building skills

Attention to detail

Education

High school diploma or equivalent

Job description

Gerken Companies is seeking an Inside Sales Representative – Masonry in Toledo, Ohio, to support customers by providing product solutions and ensuring high service levels throughout the sales process. The role necessitates managing customer inquiries, supporting the outside sales team, and maintaining strong customer relationships.

With a full-time schedule and competitive benefits, this role offers an opportunity to thrive in a fast-paced and customer-focused environment. Ideal candidates will possess strong communication skills and a customer-focused mindset.