Masonry Sales & Solutions Specialist

Glen Gery

Indianapolis (IN)

On-site

USD 38,000 - 48,000

Full time

14 days+

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Job summary

Brickworks Supply Center in Indianapolis, IN, is seeking a Customer Service / Sales Support professional to help our Direct Sales Team with product availability, pricing, quotes, and technical information. You will process orders, coordinate shipments, and ensure accuracy in quotes.

You will interact with homeowners, builders, contractors, and masons, maintain pricing accuracy, and contribute to achieving sales goals while upholding outstanding customer service and knowledge of our masonry

Qualifications

Excellent communication, interpersonal and negotiating skills.
Good organizational, math and computer skills (Excel, Word, ERP systems, CRM).
Hands-on approach to problem solving regarding sales, service, and promotion.
Self-motivated with disciplined, goal-oriented work style.
Excellent written and verbal communication skills with professional demeanor.
Detail-oriented with strong organizational skills and a willingness to learn.
Ability to learn technical product information and support a team.
Ability to work independently and in a team environment.

Responsibilities

Assisting Direct Sales Team with product availability, pricing, quoting, sampling, and technical information as required.
Process orders, order changes, sample requests, utilize Salesforce and coordinating shipments.
Ensuring quotes and orders are accurate following company sales procedure.
Achieve or exceed sales goals by growing sales and providing excellent customer service.
Presenting new and existing products and design ideas to homeowners, builders, contractors, and masons.
Maintain price lists and provide analysis of sales data to maintain satisfactory gross profit margins for all items sold.
Perform basic credit functions and product complaint procedures as needed.
Prepare and distribute bidding documents from quotes to technical submittals.
Assist in job registration process (Assisting in document completion and submittal).
Responding to client concerns and apply independent decision making while striving for first-time resolution on all client problems/issues.
Maintaining exceptional level of expertise on products/services relating to all product lines and customer needs.