Inside Sales Representative – Masonry

Gerken Companies; Toledo (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive benefits package

401(k) retirement plan with company match

Paid Time Off (PTO)

Employee Assistance Program

YMCA membership

Job summary

Gerken Companies is seeking an Inside Sales Representative – Masonry in Toledo, Ohio, to support customers by providing product solutions and ensuring high service levels throughout the sales process. The role necessitates managing customer inquiries, supporting the outside sales team, and maintaining strong customer relationships.

With a full-time schedule and competitive benefits, this role offers an opportunity to thrive in a fast-paced and customer-focused environment. Ideal candidates will possess strong communication skills and a customer-focused mindset.

Qualifications

• 2+ years of inside sales, retail, or customer service experience preferred.
• Building materials or construction product knowledge is a plus.
• Ability to read project plans and specifications preferred.

Responsibilities

• Manage inbound customer inquiries and ensure timely follow-up.
• Support the outside sales team with quotes, orders, and product information.
• Prepare and package Webstore orders for pickup or delivery.
• Assist customers in the showroom with product selection and recommendations.
• Build and maintain strong customer relationships.

Skills

Customer-focused mindset

Strong communication skills

Relationship-building skills

Attention to detail

Education

High school diploma or equivalent

Job description

Kuhlman Corporation is part of The Gerken Companies, a family of businesses built on integrity, safety, and long‑term success.

Our values guide how we work every day:

• Integrity in every interaction with customers and team members
• Safety as a shared responsibility across all locations
• Shared success that creates stable, rewarding careers
• Professional development through training and growth opportunities
• Community support because we live where we work and care about the places we serve

If you enjoy working with customers, solving problems, and being part of a fast‑paced sales environment, this could be the opportunity for you.

About the Role

We’re hiring an Inside Sales Representative – Masonry to support customers by providing product solutions, preparing quotes, and ensuring a high level of service throughout the sales process. This role works closely with customers, outside sales representatives, and operations teams in a fast‑paced, customer‑focused environment supporting contractors, builders, and project teams.

This role typically works standard daytime business hours, with flexibility as needed based on customer and business demands.

This is a full-time, year-round position based in Toledo, Ohio.

What You’ll Do

• Manage inbound customer inquiries and ensure timely follow-up
• Support the outside sales team with quotes, orders, and product information
• Prepare and package Webstore orders for pickup or delivery
• Assist customers in the showroom with product selection and recommendations
• Review project plans and specifications to prepare accurate material quotes
• Maintain product displays and assist with inventory management
• Resolve shipping issues and customer concerns
• Process orders and support fulfillment to ensure inventory accuracy
• Build and maintain strong customer relationships
• Provide backup support for counter sales when needed
• Perform additional duties as assigned

Physical Requirements

• Ability to lift and carry up to 50 pounds, or up to 100 pounds with assistance
• Prolonged periods of sitting and standing
• Ability to safely navigate the facility, including climbing ladders
• Ability to work in varying weather conditions when required
• Willingness to work outside normal business hours as needed

What You Bring

• High school diploma or equivalent
• Valid driver’s license with acceptable driving record
• 2+ years of inside sales, retail, or customer service experience preferred
• Building materials or construction product knowledge is a plus
• Ability to read project plans and specifications preferred
• Strong communication and relationship‑building skills
• Customer‑focused mindset with strong attention to detail
• Ability to work independently and as part of a team in a fast‑paced environment

What We Offer

• Competitive benefits package including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid Time Off (PTO), holidays, and additional leave options
• Company‑paid life insurance and disability coverage
• Employee Assistance Program and additional wellness benefits
• YMCA membership

If you’re ready to build relationships, support customers, and grow your career in inside sales, we encourage you to apply!

Kuhlman Corporation is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: [phone]
Email: [e-mail]
Equal Opportunity Employer, including disabled and veterans.
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