Masonry & Building Materials Sales Account Specialist

Glen-Gery; Indianapolis (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Brickworks Supply Center, part of Brickworks North America, seeks an experienced customer service/sales professional in the Indianapolis area. You will support the Direct Sales Team with product availability, pricing, quoting, and technical info, while coordinating orders and shipments to builders and homeowners.

You will manage quotes, maintain price lists, and strive to exceed sales goals with strong customer service and product knowledge across masonry materials.

Qualifications

• College degree or relevant trade qualification is preferred.
• Minimum 3 years sales or customer service experience, preferably in the building materials industry.

Responsibilities

• Assisting Direct Sales Team with product availability, pricing, quoting, sampling, and technical information as required
• Process orders, order changes, sample requests, utilize Salesforce and coordinating shipments
• Ensuring quotes and orders are accurate following company sales procedure
• Achieve or exceed sales goals by growing sales and providing excellent customer service
• Presenting new and existing products and design ideas to homeowners, builders, contractors, and masons
• Maintain price lists and provide analysis of sales data to maintain satisfactory gross profit margins for all items sold
• Perform basic credit functions and product complaint procedures as needed
• Prepare and distribute bidding documents from quotes to technical submittals
• Assist in job registration process (Assisting in document completion and submittal)
• Responding to client concerns and applies independent decision making while striving for first-time resolution on all client problems/issues
• Maintaining exceptional level of expertise on products/services relating to all product lines and customer needs, as well as staying abreast the competitive landscape

Skills

Excellent communication

Interpersonal skills

Organizational skills

Problem solving

Team player

Education

College degree or relevant trade qualification

Tools

Excel

ERP systems

CRM

Job description

Brickworks Supply Center, part of Brickworks North America, seeks an experienced customer service/sales professional in the Indianapolis area. You will support the Direct Sales Team with product availability, pricing, quoting, and technical info, while coordinating orders and shipments to builders and homeowners.

You will manage quotes, maintain price lists, and strive to exceed sales goals with strong customer service and product knowledge across masonry materials.