SpringHill Suites Austin South - Front Desk Agent

Aimbridge Hospitality, LLC; Austin (TX); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality, LLC is seeking a Front Desk Agent at SpringHill Suites Austin South. You will greet guests, manage check-ins/check-outs, and handle reservations with a focus on creating a welcoming experience.

The role emphasizes accuracy, attentiveness, and professional demeanor in a busy hotel lobby environment. Eligible full-time staff receive a benefits package including Daily Pay, health, dental, vision, disability, life insurance, PTO, EAP, and a 401k plan, supporting a secure and

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm, friendly guest service and seamless check-ins/check-outs.
• Communicate clearly with guests and team to ensure smooth operations.
• Think quickly to resolve guest questions or issues.
• Multitask across reservations, front desk duties, and financial details smoothly.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

SpringHill Suites Austin South - Front Desk Agent Aimbridge Hospitality

Compensation $16.00 - $17.00/hour

Schedule Full time

Job Type Regular

Description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru- mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across- clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION

The SpringHill Suites Austin South hotel, located just 8 miles from Austin-Bergstrom Airport off I-35, has completed a renovation! Our modern suites are 25% larger than hotel rooms at other Austin Airport hotels. Each suite is equipped with a microwave, mini-fridge, flat-screen TV and free WiFi. Appreciated by road warriors and families alike, we offer access to a shuttle to downtown for easy access to UT Austin, the convention center and 6th Street entertainment district. Situated near businesses such as Apple, IBM and Accenture, we’re a convenient choice for corporate travelers looking for Austin Airport hotels that offer the convenience of easy travel in and out of the city. Jump-start your morning with a free hot breakfast buffet in our new lobby space or get in a workout at our 24-hour gym while the kids splash in our indoor pool. Whether on a business trip or family vacation, guests feel right at home at SpringHill Suites Austin South.