Marketplace Strategy & Growth Director

Mosaic.tech; Washington (District of Columbia); On-site; USD 200,000 - 260,000; Full time

Job summary

HiBob, a leading HR platform, seeks a Director of Marketplace to drive end-to-end marketplace strategy, operating model, and a multi-year roadmap across technology supply, builder participation, customer adoption, and monetization.

The role leads three program managers and collaborates with Partnerships, Product, Engineering, Marketing, Customer Success, Sales, Finance, and Legal to deliver scalable integrations and meaningful business outcomes.

Qualifications

• 10+ years of relevant experience in platform, marketplace, ecosystem, partnerships, product strategy, or business development roles within B2B SaaS or technology.
• Demonstrated experience building or scaling a technology marketplace, developer ecosystem, integration portfolio, or partner platform.
• Proven ability to create multi-year strategies and translate them into an operating model, roadmap, investment case, and measurable business outcomes.
• Experience developing an integration or solution portfolio, including segmentation, partner tiers, quality standards, launch readiness, lifecycle management, and regional or customer-gap prioritization.
• Strong understanding of developer ecosystems and the factors that drive builder participation: APIs, documentation, tooling, technical enablement, support, certification, and community.
• Experience partnering closely with Product and Engineering to influence platform capabilities, developer experience, and scalable integration delivery.
• Commercial acumen, including experience with marketplace adoption, packaging, distribution, partner incentives, referral models, revenue share, or other monetization approaches.
• Demonstrated success leading highly matrixed initiatives across Product, Engineering, Partnerships, Marketing, Sales, Customer Success, Finance, and regional teams.
• Strong analytical and business-case development skills; able to define success metrics, establish baselines, assess trade-offs, and use data to refine strategy.

Responsibilities

• Define and lead marketplace strategy, operating model, and multi-year roadmap—aligning investment priorities with company, platform, customer, and regional growth needs.
• Build and scale a high-quality marketplace portfolio of integrations and solutions, including partner segmentation, readiness standards, launch requirements, and ongoing performance management.
• Partner closely with Product, Engineering, and Developer Experience to improve the platform capabilities, APIs, tools, documentation, and processes that enable scalable solution development.
• Create programs that attract, enable, and retain independent developers, Solution Integrator technical teams, customers, and other solution creators.
• Develop the marketplace growth model, driving solution discovery, adoption, customer value, and expansion in partnership with Marketing, Sales, Customer Success, and Partnerships.
• Identify, test, and scale marketplace monetization opportunities, including referral, revenue-share, packaging, and other commercial models.
• Establish clear governance, cross-functional accountability, and performance measures across marketplace supply, builder participation, customer adoption, commercial impact, and delivery.
• Lead and develop a team of marketplace program managers while representing marketplace priorities in product, regional, partner, annual planning, and executive discussions.

Skills

Platform/Marketplace leadership

Partnerships & business development

Product strategy & roadmapping

Developer ecosystem & APIs

Cross-functional leadership

Analytical & business-case skills

Monetization & revenue models

Stakeholder management

Job description

HiBob, a leading HR platform, seeks a Director of Marketplace to drive end-to-end marketplace strategy, operating model, and a multi-year roadmap across technology supply, builder participation, customer adoption, and monetization.

The role leads three program managers and collaborates with Partnerships, Product, Engineering, Marketing, Customer Success, Sales, Finance, and Legal to deliver scalable integrations and meaningful business outcomes.