Marketing Support Lead - Equity & Bonus Eligible

Neighborly®; Irving (TX); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Equity and annual bonus opportunities

Paid time off

Paid holidays

Wellness programs

Job summary

Neighborly is seeking a Marketing Support Manager to lead the Marketing Support team and oversee daily delivery of services across Neighborly brands. You will coach a team, manage workload, monitor performance, and drive improvements to ensure consistent, scalable support.

This full-time role offers equity and annual bonus opportunities, plus paid time off, holidays, and wellness programs as part of a comprehensive benefits package.

Qualifications

• Experience leading marketing support teams.
• Ability to manage workload and priorities across multiple brands.
• Experience in developing and implementing standard operating procedures.

Responsibilities

• Lead, coach, and develop a team of Marketing Support Specialists to ensure high performance, engagement, and professional growth
• Manage team workload, priorities, and resource allocation to ensure timely and effective support across multiple brands
• Monitor support requests, service trends, and operational performance to identify opportunities for process improvement and increased efficiency
• Develop, implement, and maintain standard operating procedures, workflows, and support documentation to ensure consistency and scalability
• Identify opportunities to automate, standardize, and improve operational processes that enhance team productivity and service quality

Skills

Team leadership

Resource allocation

Process improvement

Automation opportunities

Job description

Neighborly is seeking a Marketing Support Manager to lead the Marketing Support team and oversee daily delivery of services across Neighborly brands. You will coach a team, manage workload, monitor performance, and drive improvements to ensure consistent, scalable support.

This full-time role offers equity and annual bonus opportunities, plus paid time off, holidays, and wellness programs as part of a comprehensive benefits package.