Resident Services & Sales Support Coordinator

Montereau; Tulsa, Northern (OK, KY); Hybrid; USD 22,000 - 32,000; Full time

Job summary

Montereau is seeking an administrative assistant to support the sales office by handling inquiries, maintaining marketing collateral, and keeping accurate sales records. The role also involves generating regular sales and inventory reports and processing resident application paperwork from reservation to settlement.

You will manage the STAR referral program, greet visitors, and build strong relationships with prospective residents and their families, ensuring a warm, professional first

Qualifications

• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Ability to handle confidential information with tact.
• Proficient in Microsoft Office and reporting basics.

Responsibilities

• Provide administrative support to the sales office by responding to phone and internet inquiries, assuring an adequate supply of collateral marketing materials, and maintaining sales records.
• Generate weekly and monthly sales and inventory reports for applicable internal departments and external advertising and marketing consultants.
• Process new resident application paperwork from reservation through settlement process.
• Maintain the S.T.A.R. resident referral program by monitoring points earned by the residents, providing semi-annual account summaries, tracking annual results of the program and planning and coordinating the annual awards events.
• Greet visitors and provide exceptional customer service.
• Build positive relationships with prospective residents and family members.
• Ensure a warm, welcoming, and professional first impression of the community.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Confidentiality

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Montereau is seeking an administrative assistant to support the sales office by handling inquiries, maintaining marketing collateral, and keeping accurate sales records. The role also involves generating regular sales and inventory reports and processing resident application paperwork from reservation to settlement.

You will manage the STAR referral program, greet visitors, and build strong relationships with prospective residents and their families, ensuring a warm, professional first