Resident Services & Sales Support Coordinator

Montereau; Tulsa (OK); Híbrido; USD 22.000 - 32.000; Jornada completa

Descripción de la vacante

Montereau is seeking an administrative assistant to support the sales office by handling inquiries, maintaining marketing collateral, and keeping accurate sales records. The role also involves generating regular sales and inventory reports and processing resident application paperwork from reservation to settlement.

You will manage the STAR referral program, greet visitors, and build strong relationships with prospective residents and their families, ensuring a warm, professional first

Formación

• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Ability to handle confidential information with tact.
• Proficient in Microsoft Office and reporting basics.

Responsabilidades

• Provide administrative support to the sales office by responding to phone and internet inquiries, assuring an adequate supply of collateral marketing materials, and maintaining sales records.
• Generate weekly and monthly sales and inventory reports for applicable internal departments and external advertising and marketing consultants.
• Process new resident application paperwork from reservation through settlement process.
• Maintain the S.T.A.R. resident referral program by monitoring points earned by the residents, providing semi-annual account summaries, tracking annual results of the program and planning and coordinating the annual awards events.
• Greet visitors and provide exceptional customer service.
• Build positive relationships with prospective residents and family members.
• Ensure a warm, welcoming, and professional first impression of the community.

Conocimientos

Verbal communication

Written communication

Organizational skills

Time management

Confidentiality

Attention to detail

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

· Provide administrative support to the sales office by responding to phone and internet inquiries, assuring an adequate supply of collateral marketing materials, and maintaining sales records.

· Generate weekly and monthly sales and inventory reports for applicable internal departments and external advertising and marketing consultants.

· Process new resident application paperwork from reservation through settlement process.

· Maintain the S.T.A.R. resident referral program by monitoring points earned by the residents, providing semi-annual account summaries, tracking annual results of the program and planning and coordinating the annual awards events.

· Greet visitors and provide exceptional customer service.

· Build positive relationships with prospective residents and family members.

· Ensure a warm, welcoming, and professional first impression of the community.

Administrative Responsibilities

· Prepare reports, correspondence, presentations, and sales documents.

· Maintain organized resident and prospect files.

· Assist with contract preparation and move-in documentation.

· Coordinate calendars, meetings, and appointments for the sales team.

· Generate weekly and monthly sales activity reports.

· Assist in planning and executing marketing events, seminars, open houses, and community functions.

· Coordinate invitations, RSVPs, event logistics, and post-event follow-up.

· Maintain inventory of sales materials and promotional items.

Other Functions:

· Serve as team member advisor to the resident Welcome Committee by providing assignments and welcome baskets to committee members.

· Perform other related functions as required or as assigned.

· Strong verbal and written communication skills.

· Intermediate level computer skills with Microsoft Office programs and ability to learn new software.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines and team goals.

· Ability to effectively manage sensitive and confidential communications and information while maintaining a high level of poise and tact.

· Ability to function well in a high-paced environment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.