Marketing Receptionist

Stoneridge Creek Pleasanton; California (MO); On-site; USD 29,000 - 32,000; Full time

Job summary

Stoneridge Creek Pleasanton is seeking a Marketing Receptionist to manage the front office for the Marketing Department. You will welcome visitors, answer a multi-line phone, and support the team with clerical tasks such as copying, scanning, mailing newsletters, and preparing reports in Excel.

The role requires strong written and verbal communication, excellent organizational skills, and the ability to multitask in a busy environment.

Qualifications

• Minimum three years receptionist/administrative support experience.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.

Responsibilities

• Answers a multi-line telephone and greets customers upon arrival.
• Supports the Marketing team with clerical duties (copying, scanning, mailing newsletters).
• Prepares and processes mail and creates reports in Excel.
• Tracks brochure and collateral inventory; maintains up-to-date supplies.
• Organizes records and assists in processing sale paperwork.
• Performs additional duties as assigned.

Skills

Excellent verbal and written comms

Strong organizational skills

Time management

Multitasking in busy environment

Judgment and problem solving

MS Office proficiency (Word, Outlook,

Leads management system

Education

High School diploma

Associate degree or equivalent

Tools

Microsoft Office Suite

Job description

Pay: $21.50 – $22 per hour + bonuses + annual pay increases

GENERAL SUMMARY:

The Marketing Receptionist is responsible for the professional and efficient managing of the front office of the Marketing Department. They assist visitors and clients, answer a multi-line phone, and support the Marketing team with a wide variety of clerical and administrative duties.

PRINCIPAL DUTIES:

• Answers a multi-line telephone and voice-mail system. Greets customers upon arrival, assisting as needed.
• Supports the Marketing Coordinator and Marketing team with general clerical duties including copying, scanning, faxing, collating, organizing, creating brochures, mailing newsletters, etc.
• Prepares and processes incoming and outgoing mail.
• Creates Excel spreadsheets and other reports as necessary.
• Ensures that the inventory for brochures, collateral, and other essential supplies are always available and up-to-date.
• Organizes detailed records of current and future depositors, assists in processing sale paperwork, updates the database, and creates files.
• Performs additional work duties and responsibilities as assigned.

QUALIFICATIONS:

• Minimum three years receptionist and/or administrative support experience. Experience in a sales environment is a plus.
• Excellent written and verbal communication skills, with the ability to facilitate small group presentations
• Strong organizational and time management skills. Strong attention to detail.
• Ability to handle multiple priorities while working in an area of constant distractions.
• Good judgment, problem solving, and decision making skills.
• Strong computer skills, including Microsoft Office Suite and the leads management system. Ability to learn new computer applications.

CRITICAL FUNCTION:

• This position is essential to the safety of our residents and staff; and to the operation and function of the community. Employee may be recalled to report to work for an emergency, unusual occurrence, resident care need, visit from regulatory/governing agencies or any other event deemed necessary by the Executive Director, Administrator, and designee.

What you will bring:

• Must demonstrate excellent verbal and written communication skills and have the ability to communicate and present in person, in writing, and on the telephone effectively with both large and small groups in English.
• Strong organizational and time management skills. Strong attention to detail.
• Ability to handle multiple priorities while working in an environment of constant distractions.
• Strong judgment, problem solving, and decision making skills.
• Strong computer skills, including Microsoft Office Suite (Word, Outlook, Excel, Power Point and Access). Ability to learn new computer applications.
• Associate or other college degree a plus
• Good initiative to anticipate problems and resolve them

• Ability to multitask, work on projects while answering phone and greeting visitors.
• Must display a friendly, courteous and helpful attitude toward the residents and the public.
• Ability to communicate effectively in English. Able to perform simple mathematics and basic knowledge of computer programs.
• High School graduate. General office and heavy phone experience preferred.
• Legally Authorized to work in the United States

Our company is committed to a diverse and inclusive workplace. We are an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.