Marketing Project Manager

訊凱國際 Cooler Master Co., Ltd.; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Cooler Master is seeking a Marketing Operations & PJM professional for CMNA in North America. You will design cross-functional process flows, coordinate campaigns, and support leadership with tracking and reporting.

You will build templates, trackers, and frameworks, and ensure timely delivery across PR, product, digital, channel, and community teams. This role emphasizes operational excellence within a fast-growing hardware/consumer electronics environment.

Qualifications

• Bachelor's degree in business, marketing, or communications.
• 2-3 years of project management, operations, or marketing coordination in consumer tech.
• Strong organizational and time-management skills.
• Proficiency with PM tools (Monday, JIRA, Trello) and Excel/Sheets.
• Experience in process design, governance, and cross-functional collaboration.

Responsibilities

• Design and own cross-functional marketing process flows.
• Provide operational support for CMNA Marketing Head's agendas and briefs.
• Build templates, trackers, and launch checklists.
• Coordinate meeting logistics and track action items.
• Aggregate status reports and KPIs for leadership.
• Collaborate with regional/global operations to harmonize practices.

Skills

Project management

Operations management

Marketing coordination

Cross-functional collaboration

Documentation

Process design

Communication skills

Time management

Education

Bachelor's degree in business/marketing/communications

Tools

Monday.com

JIRA

Trello

Excel

Google Sheets

Job description

Job Title: Marketing Operations & Project Manager (PJM), North America

Location: City of Industry, CA

Department: Marketing

About Cooler Master (CMNA)

At Cooler Master, we don't just launch products - we orchestrate them. In CMNA, we're building a lean, high-performance marketing engine that spans PR, product, channels, digital, and community.

This role - Marketing Operations & PJM is the backbone of that engine: ensuring ideas turn into campaigns, teams stay aligned, and every action drives forward.

If you're passionate about turning chaos into clarity, building scalable processes, and being the organizer behind impact, you'll thrive here.

Position Overview

This role ensures the marketing machine in North America runs smoothly. You will:

• Design and own cross-functional process flows and structures to streamline collaboration across PR, product, digital, channel, and community teams.
• Serve as the operational support for the CMNA Marketing Head, handling agendas, briefs, minutes, follow-ups, and tracking outcomes.
• Build and maintain templates, trackers, and frameworks (for launches, campaigns, reviews, status reports).
• Coordinate meeting logistics, cascading updates, action item management, and status reporting across functions.
• Track project statuses, dependencies, risks, and key metrics, then communicate to leadership and stakeholders.
• Enforce "process hygiene" - ensure all teams follow best practices, documentation, and workflows to minimize friction.
• Provide operational support for campaign rollouts, including coordinating timelines, asset delivery, approvals, and handoffs.
• Collaborate with regional or global operations (if applicable) to sync processes and tools.

This is not just an administrative role—you'll play a critical part in shaping how CMNA Marketing works effectively on a scale.

Key Responsibilities:

Process & Workflow Management

• Design, document, and maintain marketing process flows for various functions (launches, reviews, campaigns, internal communication).
• Continuously improve workflows; collect feedback from teams and refine bottlenecks.
• Implement procedures for cross-team handoffs, escalation paths, timelines, and checkpoints.

Meeting & Communications Management

• Prepare meeting agendas, briefs, decks, and supporting materials for marketing leadership and cross-functional syncs.
• Facilitate meetings: capture minutes, action items, deadlines, owners, and follow-ups.
• Track implementation of decisions, elevate issues, and maintain alignment across teams.

Template & Asset Governance

• Create and maintain standardized templates for briefs, trackers, launch checklists, status decks, dashboards, etc.
• Ensure all teams use consistent formats and naming conventions to promote efficiency and clarity.

Project / Campaign Coordination & Tracking

• Maintain a centralized project tracker with dependencies, milestones, status, risks, resource allocations, and deadlines.
• Monitor task progress, dependencies, and flag delays or risks proactively.
• Work with campaign owners to ensure timely deliverables and alignment.

Reporting & Analytics Support

• Aggregate status reports, campaign KPIs, project metrics, and deliver to leadership.

Cross-Functional Collaboration & Alignment

• Partner with PR, Digital, Product, Channel, Community, and other marketing functions to synchronize timelines and deliverables.
• Help resolve blocking issues and ensure interdependencies are managed.
• Act as a process liaison between CMNA and global/other regional teams (if needed) to harmonize practices.

Operational Support & Ad Hoc Duties

• Assist with arranging logistics for meetings, workshops, marketing summits, and regional events (non-creative tasks).
• Provide general administrative support to marketing leadership, scheduling, document sharing, version control, archives, etc.

Qualifications & Skills

• Bachelor's degree in business, Marketing, Communications, or related field.
• 2-3 years (or more) of project management, operations, or marketing coordination experience in consumer tech / hardware / marketing environments.
• Strong organizational and time-management skills - able to juggle multiple initiatives, stakeholders, and deadlines.
• Excellent written, verbal, and presentation communication skills.
• Proficiency with project management / collaboration tools (e.g. Monday, JIRA, Trello) and proficiency in Excel / Google Sheets.
• Experience in process design, documentation, and governance.
• Ability to synthesize information, foresee risks, and proactively elevate issues.
• Comfortable working cross-functionally and interfacing with senior leadership.
• Detail-oriented, process-driven, and disciplined.
• Self-starter attitude; willing to step in and get things done.
• Experience in tech, hardware, gaming, or consumer electronics is a plus (not mandatory).

Personal Attributes

• Process-minded and systems thinker
• Proactive and anticipatory; sees problems before others do
• A strong communicator and "translator" - bridging different team styles
• Collaborative, diplomatic, and good with follow-up
• Adaptable, calm under pressure, able to manage ambiguity