Marketing Ops & MLR Manager - Events, Compliance & Launches

Innoviva Specialty Therapeutics, Inc.; Waltham (MA); On-site; USD 120,000 - 170,000; Full time

Job summary

Innoviva Specialty Therapeutics, Inc. in Waltham, MA seeks a Manager of Marketing Operations to oversee promotional MLR processes, non-promotional support, and national meetings.

You will coordinate cross-functional teams, manage events, branding materials, and print fulfillment while ensuring regulatory compliance and efficient workflows. The role requires strong project management, collaboration with marketing, sales, medical, and vendors, and hands-on experience with Veeva PromoMats, Veeva

Qualifications

• 5+ years of pharmaceutical or biotech industry experience in commercial operations, marketing, or sales operations.
• Strong understanding of marketing automation, CRM platforms (Veeva PromoMats, Veeva Events, Salesforce, print/fulfillment), and digital engagement tools.
• Hands-on experience with MLR workflows and tools preferred.
• Knowledge of pharmaceutical compliance regulations (e.g. pharma promotional guidelines, GDPR)

Responsibilities

• Coordinate daily Promotional Review Committee (MLR) planning meetings for Critical Care and Antibiotic Pipeline assets within Veeva PromoMats, ensuring timely submission, routing, tracking, and archiving promotional materials across the organization.
• Partner cross-functionally with internal stakeholders to support strategic planning and execution of promotional material development.
• Train and onboard new team members, submitters, and agency partners on the MLR review process and PromoMats platform, while actively collaborating with Commercial stakeholders and external agencies to drive consistency, streamline workflows, and enhance overall process efficiency.
• Coordinate upcoming promotional review schedules and planning discussions, ensuring alignment across teams and readiness for submission cycles.
• Update and upgrade of standard Procedures, platform training and reference material.
• Partner with Marketing, Sales, Medical and vendors to execute National Conferences per strategic initiative.
• Responsible for the completion of planning, execution, budget, communications, training, and follow-up for each National Conferences, Field Planning Meetings, or Launches.
• Support all cross-functional planning meetings, prepare and present pre-con and post-con materials to internal attendees.
• Support all Conference and Sponsorship requests with appropriate documentation and ensure timely processing of requests and processing of funds.
• Act as the primary point of contact between Marketing, Sales, and vendor for promotional literature print and fulfillment.
• Oversee the inventory lifecycle for printed promotional materials within designated strategic pillars, including stock level management, distribution coordination, expiration tracking, and demand forecasting.
• Lead end-to-end print production workflow, from initial vendor quoting and marketing team alignment through final fulfillment and drop shipment tracking communication to field sales teams.
• Completes new inventory templates to be uploaded into Jetmail portal for ordering.

Skills

Strong organizational skills

Project management

Communication skills

Adaptability

Detail-oriented

Tools

Veeva PromoMats

Veeva Events

Salesforce

Print/fulfillment

Job description

Innoviva Specialty Therapeutics, Inc. in Waltham, MA seeks a Manager of Marketing Operations to oversee promotional MLR processes, non-promotional support, and national meetings.

You will coordinate cross-functional teams, manage events, branding materials, and print fulfillment while ensuring regulatory compliance and efficient workflows. The role requires strong project management, collaboration with marketing, sales, medical, and vendors, and hands-on experience with Veeva PromoMats, Veeva