Marketing Operations Lead – Vacation Ownership

Travel + Leisure Co.; Orlando (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401k with employer match

Paid time off

Job summary

Travel + Leisure Co. is seeking an OPC Marketing Manager to oversee the CMP Marketing Team in our Parks Division. You will interview, hire, train, and manage associates, while driving marketing performance and customer service standards.

Responsibilities include reporting, program coordination with sales, and ensuring adherence to policies. Extensive leadership, communication, and problem-solving skills are required.

Qualifications

• Minimum two years marketing experience in vacation ownership industry.
• Strong communication and leadership skills.
• Ability to recruit, train and develop employees.
• Proficiency with company systems such as Mainframe, Focus and CRS.

Responsibilities

• Direct supervision of OPC Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate and manage discipline.
• Maintain site marketing penetration standards; run daily reports and prepare status reports for deadlines.
• Coordinate with Front Line sales regarding tour seats and marketing program changes.
• Maintain invitations and tour manifests; resolve tour status issues; manage supplies.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Coaching & mentoring

Customer service

Multi-tasking

Negotiation

Recruiting & training

Leadership by example

Detail oriented

Problem solving

Education

High School Diploma

GED

Equivalent

Tools

Mainframe

Focus

CRS

Job description

Travel + Leisure Co. is seeking an OPC Marketing Manager to oversee the CMP Marketing Team in our Parks Division. You will interview, hire, train, and manage associates, while driving marketing performance and customer service standards.

Responsibilities include reporting, program coordination with sales, and ensuring adherence to policies. Extensive leadership, communication, and problem-solving skills are required.