Marketing Team Lead – CMP Operations

Travel + Leisure Co.; New York (NY); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible spending accounts

Life and accident coverage

Disability insurance

Wish day paid time to volunteer

401k with employer match

Legal and identity theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Paid time off & holidays

Job summary

Travel + Leisure Co. is seeking a CMP Marketing Manager to oversee daily operations of the CMP Marketing Team. The role involves interviewing, hiring, supervising, training, and evaluating associates, and ensuring performance standards across the team.

You will coordinate with sales on tour flow, maintain materials, and generate reports to meet corporate deadlines. Strong communication, coaching abilities, and customer-service focus are essential.

Qualifications

• High school diploma or equivalent required.
• Two years marketing experience in vacation ownership industry preferred.
• Knowledge of company systems: Mainframe, Focus, CRS.

Responsibilities

• Direct supervision of CMP Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward and provide disciplinary action when necessary.
• Maintain site marketing penetration standards; run daily reports and prepare status reports for deadlines.
• Coordinate with Front Line sales management on tour seats and marketing programs.
• Maintain invitations and tour manifests; resolve tour status and bookings issues; order supplies.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Coaching

Motivation & discipline

Customer service

Multi-tasking

Negotiation

Marketing databases

Team leadership

Education

High School Diploma, GED, or equivalent

Tools

Mainframe

Focus

CRS

Job description

Travel + Leisure Co. is seeking a CMP Marketing Manager to oversee daily operations of the CMP Marketing Team. The role involves interviewing, hiring, supervising, training, and evaluating associates, and ensuring performance standards across the team.

You will coordinate with sales on tour flow, maintain materials, and generate reports to meet corporate deadlines. Strong communication, coaching abilities, and customer-service focus are essential.