Marketing Operations Director: Materials & Compliance

Vertex US Distribution; United States; Hybrid; USD 180,000 - 270,000; Full time

Benefits offered by this job

Annual bonus

Equity awards

Comprehensive benefits

Job summary

Vertex is seeking a Director of Marketing Operations, Promotional Materials Management, to lead the centralized materials operations across U.S. products and businesses.

You will own end-to-end material review, approval, production, distribution and lifecycle management, building scalable processes and high-performing teams. This role partners with Commercial, Legal, Regulatory, Medical and Compliance, manages a team of five FTEs plus two contractors, and drives improvements in cycle time,

Qualifications

• Bachelor's degree in business, marketing, or a related discipline.
• 8–10 years of Pharmaceutical industry experience.
• 3 years of supervisory/management experience.
• Experience building scalable processes and cross-functional partnerships.
• Strong collaboration and communication skills.
• Awareness of AI, automation, and industry trends.

Responsibilities

• Lead end-to-end operational model for promotional material review, approval, production, distribution, and lifecycle management.
• Operationalize, maintain, and enhance review committee SOP, governance, workflows, and standards.
• Drive continuous improvement across people, process, and platform to improve cycle time, quality, transparency, and stakeholder experience.
• Develop and track KPIs, metrics, and reporting to assess operational health, throughput, compliance, and service performance.
• Oversee intake, routing, prioritization, tracking, and archival of promotional materials through the review process.
• Build and scale marketing operations capabilities to support current needs and future growth.
• Lead, coach, and develop a team of five FTEs and two contractors providing coordinator services and operational support.
• Establish roles, service expectations, and development priorities to ensure high-quality execution and strong partnership with the business.
• Partner with Commercial, Legal, Regulatory, Medical, Compliance, and other stakeholders to drive alignment and decision-making.
• Recommend and implement strategies to reduce barriers, streamline workflows, and maintain compliance.
• Support launch planning and execution by owning timelines, processes, and readiness activities for promotional materials.
• Establish and manage relationships with external agencies and vendors involved in the review process; drive best practices, performance, and cost efficiency.
• Oversee processes and systems supporting distribution of promotional materials to the field; monitor inventory and management.
• Lead through change, creating clarity, engagement, and accountability in a dynamic environment.

Skills

Marketing operations

Promotional materials management

Cross-functional leadership

Change management

Metrics & reporting

Stakeholder management

Regulated environment knowledge

Education

Bachelor's degree in business/marketing/management

Job description

Vertex is seeking a Director of Marketing Operations, Promotional Materials Management, to lead the centralized materials operations across U.S. products and businesses.

You will own end-to-end material review, approval, production, distribution and lifecycle management, building scalable processes and high-performing teams. This role partners with Commercial, Legal, Regulatory, Medical and Compliance, manages a team of five FTEs plus two contractors, and drives improvements in cycle time,