Marketing Governance & Process Excellence Lead

JPMorgan Chase & Co.; Ohio; Presencial; USD 85.000 - 125.000; Jornada completa

Descripción de la vacante

JPMorganChase seeks a Senior Associate, Process Manager to strengthen governance, controls, and reporting within Business Banking Marketing Oversight & Controls. You will lead cross-functional initiatives across Marketing, Legal, Compliance, Risk, Finance, and Technology to drive process improvements and audit readiness.

The role supports evolving governance programs, including future insurance marketing oversight capabilities, and partners with stakeholders to establish sustainable oversight

Formación

• Formal training or certification on Process Manager concepts.
• 3+ years in operations, governance, or marketing operations.
• Strong analytical and communication abilities.

Responsabilidades

• Execute control activities and governance processes across Marketing.
• Coordinate testing, remediation, and documentation for risk programs.
• Support incident management and timely resolution.
• Assist with audit prep, evidence collection, and issue management.
• Lead efficiency initiatives to reduce complexity with controls.
• Develop procedures, training materials, and governance resources.
• Serve as a subject matter resource for marketing governance tool admins.
• Support insurance marketing governance capability development.
• Partner with Risk, Compliance, Legal, and stakeholders for oversight frameworks.
• Drive continuous improvement via data analysis and stakeholder feedback.

Conocimientos

Process Manager concepts

Cross-functional initiative management

Analytical and problem-solving

Attention to detail

Communication skills

Relationship building

Multitasking under tight deadlines

Educación

Bachelor's degree or equivalent

Process Manager certification

Herramientas

Microsoft Excel

Microsoft PowerPoint

SharePoint

Descripción del empleo

JPMorganChase seeks a Senior Associate, Process Manager to strengthen governance, controls, and reporting within Business Banking Marketing Oversight & Controls. You will lead cross-functional initiatives across Marketing, Legal, Compliance, Risk, Finance, and Technology to drive process improvements and audit readiness.

The role supports evolving governance programs, including future insurance marketing oversight capabilities, and partners with stakeholders to establish sustainable oversight