Marketing Development Representative

CommonSpirit Health at Home; Evansville (IN); On-site; USD 39,000 - 58,000; Full time

Job summary

CommonSpirit Health at Home invites applications for the Market Development Representative – Hospice in Evansville, IN. This field-based role focuses on growing market share by developing relationships with SNFs, assisted living facilities, physicians, and hospital systems.

You will educate communities about services, maintain key referral source relationships, and coordinate with branch leadership to meet monthly targets. A valid driver’s license and healthcare sales experience are preferred.

Qualifications

• High school diploma required; Bachelor’s degree or clinical license preferred.
• Minimum of one year of related sales experience preferred, preferably in health care.

Responsibilities

• Identifies and qualifies health care relationships within regional territory with a focus on facilities, physicians and hospital systems.
• Educates community about services.
• Develops and maintains relationships with key customer sources through regular contact and follow-up procedures.
• Acts as the key contact for client troubleshooting and conflict resolution.
• Maintains accurate data on customer relationships to build strong ties and deliver customer satisfaction.
• Communicates to branches daily with vital client and patient information.
• Meets or exceeds monthly admission targets as provided by supervisor.
• Supports unbilled revenue and Face to Face as requested by leadership.
• Coordinates care quality home care services for clients after referral.

Skills

Sales experience

Customer service

Relationship building

Education

High school diploma

Bachelor’s degree (preferred)

Job description

HIRING: Market Development Representative - Hospice

Location: Evansville, IN (Service Area: Indiana)

Schedule: Full-Time, Monday-Friday, 8:00 AM-5:00 PM

Job Summary And Responsibilities

At Commonspirit Health at Home, we strive to embody our mission of delivering hope and healing to those we serve. As a Market Development Representative with Deaconess Hospice Care, you will serve as a field-based business development representative, helping to maintain and grow current market share and identify new sources of business. Other responsibilities include:

• Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, community based residential facilities, physicians and other health care providers and hospital systems.
• Assists with educating the community about services.
• Develops and maintains relationships with key customer sources through regular contact and follow-up procedures.
• Acts as the key contact for client troubleshooting and conflict resolution.
• Develops and maintains accurate data on customer relationships within RSL on each key referral source, to provide client information needed to build strong ties and deliver customer satisfaction.
• Communicates to branch(es) on a daily basis to give and receive vital client and patient information.
• Must meet or exceed established monthly admission targets as provided by their supervisor and determined by the branch’s monthly budget.
• Assists with unbilled revenue and Face to Face as requested by branch leadership.
• Follows referral of a patient to the organization, assists facility discharge coordinators in coordinating care quality home care services for clients.

Job Requirements

• High school diploma required, Bachelor’s degree, clinical license, or experience as a Care Transition Nurse preferred.
• Minimum of one year of related sales experience preferred, preferably in a health care/medical field.
• Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals.
• Valid Driver’s license is required.
• Compliant with appropriate state certification/registration and organizational requirements as necessary.

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.

Where You'll Work

Deaconess Hospice Care is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received: at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

Pay Range

$27.97 - $41.60 /hour