Market Development Representative

Community Health at Home; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

Community Health at Home in Indianapolis, IN seeks a Market Development Representative to grow regional market share for home health services. This field-based role focuses on building relationships with hospitals, facilities, physicians, and other providers, educating communities about services, and coordinating referrals.

The successful candidate will develop and maintain key relationships, meet monthly admission targets, and assist with revenue processes while ensuring high-quality customer

Qualifications

• High school diploma required; Bachelor’s degree, clinical license, or Care Transition Nurse experience preferred.
• Minimum of one year of related sales experience preferred, preferably in a health care/medical field.
• Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals.
• Valid Driver’s license is required.
• Compliant with appropriate state certification/registration and organizational requirements as necessary.

Responsibilities

• Identifies and qualifies health care relationships within regional territory, focusing on skilled nursing facilities, assisted living communities, community-based residential facilities, physicians, other health care providers, and hospital systems.
• Educates the community about services.
• Develops and maintains relationships with key customer sources through regular contact and follow-up.
• Acts as the key contact for client troubleshooting and conflict resolution.
• Maintains accurate data on customer relationships within RSL for each key referral source.
• Communicates critical client and patient information to branches daily.
• Meets or exceeds established monthly admission targets as set by supervisor and budget.
• Assists with unbilled revenue and Face to Face as requested by branch leadership.
• Follows patient referrals to coordinate home care services with discharge coordinators.

Skills

Sales experience

Customer service

Relationship building

Persuasion

Education

High school diploma

Bachelor’s degree or clinical license

Job description

Job Summary and Responsibilities

Be a Trailblazer in Home Health and Hospice, and Achieve the Work-Life Balance You Desire

Community Health at Home - Indianapolis, IN

HIRING: Market Development Representative - Home Health

Location:

Indianapolis, IN (Service Area: Indianapolis)

Schedule:

Full-Time, Monday–Friday, 8:00 AM–5:00

At Commonspirit Health at Home, we strive to embody our mission of delivering hope and healing to those we serve. As a Market Development Representative with Community Health at Home, you will serve as a field-based business development representative, helping to maintain and grow current market share and identify new sources of business. Other responsibilities include:

• Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, community based residential facilities, physicians and other health care providers and hospital systems.
• Assists with educating the community about services.
• Develops and maintains relationships with key customer sources through regular contact and follow-up procedures.
• Acts as the key contact for client troubleshooting and conflict resolution.
• Develops and maintains accurate data on customer relationships within RSL on each key referral source, to provide client information needed to build strong ties and deliver customer satisfaction.
• Communicates to branch(es) on a daily basis to give and receive vital client and patient information.
• Must meet or exceed established monthly admission targets as provided by their supervisor and determined by the branch’s monthly budget.
• Assists with unbilled revenue and Face to Face as requested by branch leadership.
• Follows referral of a patient to the organization, assists facility discharge coordinators in coordinating care quality home care services for clients.

Job Requirements

• High school diploma required, Bachelor’s degree, clinical license, or experience as a Care Transition Nurse preferred.
• Minimum of one year of related sales experience preferred, preferably in a health care/medical field.
• Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals.
• Valid Driver’s license is required.
• Compliant with appropriate state certification/registration and organizational requirements as necessary.

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.

Where You'll Work

Community Health at Home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received: at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.