Marketing Development Representative

Deaconess Home Health; Evansville (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Deaconess Hospice Care in Evansville, IN, is seeking a Market Development Representative to expand referrals and grow the local hospice footprint. This field-based role focuses on building relationships with healthcare providers, facilities, and physicians to drive admissions and service awareness.

You will travel within the Indiana service area, educate communities about hospice services, and collaborate with branch leadership to meet monthly targets and ensure smooth patient transitions.

Qualifications

• High school diploma required; bachelor’s degree or clinical license preferred.
• Minimum of one year of related sales experience preferred.
• Excellent sales and customer service skills; ability to secure referrals.
• Valid driver’s license is required.
• State certification/registration compliance as necessary.

Responsibilities

• Identifies and qualifies healthcare relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, community based residential facilities, physicians and other health care providers and hospital systems.
• Assists with educating the community about services.
• Develops and maintains relationships with key customer sources through regular contact and follow-up procedures.
• Acts as the key contact for client troubleshooting and conflict resolution.
• Develops and maintains accurate data on customer relationships within RSL on each key referral source, to provide client information needed to build strong ties and deliver customer satisfaction.
• Communicates to branch(es) on a daily basis to give and receive vital client and patient information.
• Must meet or exceed established monthly admission targets as provided by their supervisor and determined by the branch’s monthly budget.
• Assists with unbilled revenue and Face to Face as requested by branch leadership.
• Follows referral of a patient to the organization, assists facility discharge coordinators in coordinating care quality home care services for clients.

Skills

Sales

Customer service

Relationship building

Persuasion

Education

Bachelor's degree

Clinical license

Care Transition Nurse experience

Job description

Job Summary and Responsibilities

Be a Trailblazer in Hospice, and Achieve the Work-Life Balance You Desire

Deaconess Hospice Care

HIRING: Market Development Representative - Hospice

Location: Evansville, IN (Service Area: Indiana)

Schedule: Full-Time, Monday–Friday, 8:00 AM–5:00 PM

At CommonSpirit Health at Home, we strive to embody our mission of delivering hope and healing to those we serve. As a Market Development Representative with Deaconess Hospice Care, you will serve as a field-based business development representative, helping to maintain and grow current market share and identify new sources of business. Other responsibilities include:

• Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, community based residential facilities, physicians and other health care providers and hospital systems.
• Assists with educating the community about services.
• Develops and maintains relationships with key customer sources through regular contact and follow-up procedures.
• Acts as the key contact for client troubleshooting and conflict resolution.
• Develops and maintains accurate data on customer relationships within RSL on each key referral source, to provide client information needed to build strong ties and deliver customer satisfaction.
• Communicates to branch(es) on a daily basis to give and receive vital client and patient information.
• Must meet or exceed established monthly admission targets as provided by their supervisor and determined by the branch’s monthly budget.
• Assists with unbilled revenue and Face to Face as requested by branch leadership.
• Follows referral of a patient to the organization, assists facility discharge coordinators in coordinating care quality home care services for clients.

Job Requirements

• High school diploma required, Bachelor’s degree, clinical license, or experience as a Care Transition Nurse preferred.
• Minimum of one year of related sales experience preferred, preferably in a health care/medical field.
• Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals.
• Valid Driver’s license is required.
• Compliant with appropriate state certification/registration and organizational requirements as necessary.

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.

Where You'll Work

Deaconess Hospice Care is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received: at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.