Director of Community Development

Bristol Hospice; New Albany (IN); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Tuition Reimbursement

PTO and Paid Holidays

Medical, Dental, Vision, LifeInsurance

HSA & 401(k) available

Mileage Reimbursement

Advanced training programs

Passionate company culture committed

Job summary

Bristol Hospice in New Albany, IN is seeking a Director of Community Development to lead our sales and marketing efforts. The role focuses on building impactful relationships with referral sources, driving growth, and guiding a high-performing team to deliver compassionate hospice services.

The position requires strong leadership, negotiation, and strategic planning skills, with a willingness to travel and work evenings/weekends as needed. Competitive salary and benefits are offered.

Qualifications

• Three (3) years of experience in a hospice setting preferred.
• Must be willing to travel throughout Bristol's hospice service areas.
• Must demonstrate an ability to supervise and direct professional and administrative personnel.
• Must possess the ability to market aggressively and deal tactfully with customers and the community.
• Must have knowledge of corporate business management.
• Must demonstrate strong written and verbal communication skills, negotiation skills, public relations skills, problem solving skills and basic math skills.
• Must be flexible in scheduling including evenings and weekends to ensure that patients and their families’ needs for hospice services can be met upon their timetables and schedules.
• Must be a licensed driver with licensed automobile that is insured in accordance with organization/state requirements and is in good working order.
• Must demonstrate ability to work autonomously.
• Must demonstrate strong organizational skills especially time management, assertiveness, flexibility and cooperation in performing job responsibilities.

Responsibilities

• Direct all daily sales and marketing operations including providing direct oversight of the establishment and implementation of sales & marketing initiatives.
• Ensure maximum third-party reimbursement through effective negotiation of service contract with managed care organization, government agencies and other payer.
• Assist the Executive Director in establishing agency volume projections in the annual budget and establishing allocations for the sales & marketing department.
• Monitor allocation of resources according to budgetary limitation.
• Conduct market assessment and develop a comprehensive marketing plan designed to meet budgetary volume projections.
• Employ marketing and promotional initiatives to achieve budgetary projections.
• Establish and maintain positive working relationships with current and potential referral and payer sources.
• Negotiate service pricing with providers using established financial and credit parameters approved by the VP of Business Development or CFO.
• Recruit, select, orient and directly manage members of the sales & marketing team.
• Build and monitor community, customer, payer and patient/client perception of the Hospice Location and a high-quality provider of services.
• Provide leadership in strategic planning including identifying opportunities for additional or improved services to address unmet customer needs.
• Maintain comprehensive working knowledge of Location Hospice's markets including government agencies, major payer groups, key referral sources and competitors market positioning.
• Maintain comprehensive working knowledge of community resources and assist customers in accessing community resources should services not be provided by the Hospice Location.
• Monitor and report cost-effectiveness of marketing efforts.
• Complete all other duties as assigned.

Skills

Hospice leadership

Team supervision

Marketing aggressively

Public relations

Negotiation skills

Written communication

Verbal communication

Budgeting/financial understanding

Time management

Driver’s license

Job description

Job Details

Job Location: Bristol Hospice Indiana, IN - New Albany, IN 47150

Position Type: FT

Salary Salary Range: $90,000.00 - $110,000.00 Salary/year

Coverage Area: New Albany Program

Work Schedule: Monday - Friday 8am - 5pm

Are you a dynamic leader with a passion for building connections and making a difference in your community? We are seeking a Director of Community Development to lead our sales and marketing efforts, drive impactful relationships with key referral sources, and inspire a high-performing team. If you're ready to foster partnerships and expanding our reach in delivering compassionate care, we'd love to have you on our team.

Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit www.bristolhospice.com and follow us on LinkedIn.

Our Culture

• Integrity: We are honest and professional.
• Trust: We count on each other.
• Excellence: We strive to always do our best and look for ways to improve and excel.
• Accountability: We accept responsibility for our actions, attitudes, and mistakes.
• Mutual Respect: We treat others the way we want to be treated.

On An Average Day You Will

• Direct all daily sales and marketing operations including providing direct oversight of the establishment and implementation of sales & marketing initiatives
• Ensure maximum third-party reimbursement through effective negotiation of service contract with managed care organization, government agencies and other payer
• Assist the Executive Director in establishing agency volume projections in the annual budget and establishing allocations for the sales & marketing department
• Monitor allocation of resources according to budgetary limitation
• Conduct market assessment and develop a comprehensive marketing plan designed to meet budgetary volume projections
• Employ marketing and promotional initiatives to achieve budgetary projections
• Establish and maintain positive working relationships with current and potential referral and payer sources
• Negotiate service pricing with providers using established financial and credit parameters approved by the V.P. of Business Development or C.F.O.
• Recruit, select, orient and directly manage members of the sales & marketing team
• Build and monitor community, customer, payer and patient/client perception of the Hospice Location and a high-quality provider of services
• Provide leadership in strategic planning including identifying opportunities for additional or improved services to address unmet customer needs
• Maintain comprehensive working knowledge of Location Hospice's markets including government agencies, major payer groups, key referral sources and competitors market positioning
• Maintain comprehensive working knowledge of community resources and assist customers in accessing community resources should services not be provided by the Hospice Location
• Monitor and report cost-effectiveness of marketing efforts
• Complete all other duties as assigned

Qualifications

• Three (3) years of experience in a hospice setting preferred
• Must be willing to travel throughout Bristol's hospice service areas
• Must demonstrate an ability to supervise and direct professional and administrative personnel
• Must possess the ability to market aggressively and deal tactfully with customers and the community
• Must have knowledge of corporate business management
• Must demonstrate strong written and verbal communication skills, negotiation skills, public relations skills, problem solving skills and basic math skills
• Must be flexible in scheduling including evenings and weekends to ensure that patients and their families’ needs for hospice services can be met upon their timetables and schedules
• Must be a licensed driver with licensed automobile that is insured in accordance with organization/state requirements and is in good working order
• Must demonstrate ability to work autonomously
• Must demonstrate strong organizational skills especially time management, assertiveness, flexibility and cooperation in performing job responsibilities

We Got the Perks

• Tuition Reimbursement
• PTO and Paid Holidays
• Medical, Dental, Vision, Life Insurance, and more
• HSA & 401(k) available
• Mileage Reimbursement for applicable positions
• Advanced training programs
• Passionate company culture committed to the highest standard of care in the hospice industry

Bristol Hospice is an Equal Opportunity Employer and participates in E-verify.