Market Manager — Branch Ambassador Leader

Capital One; New York (NY); On-site; USD 112,100 - 126,000; Full time

Benefits offered by this job

Comprehensive health benefits

Performance-based incentives

Workplace flexibility options

Job summary

A leading financial services company seeks a Market Manager to lead Ambassador teams across multiple branches in New York. The role involves community engagement, managing talent, and improving customer experiences. Ideal candidates should have substantial experience in retail or banking, strong leadership skills, and a passion for customer advocacy. This position offers a competitive salary, incentives, and benefits tailored to support employee well-being.

Qualifications

• 2+ years of Retail, Sales, or Banking experience.
• 1+ year of Management or Supervisory experience.
• Deep understanding of the market and community.

Responsibilities

• Manage talent and resources across an average of 1-3 branches.
• Lead and mentor Ambassador team.
• Build alliances with local organizations.

Skills

Multi-tasking

Leadership

Customer advocacy

Digital savvy

Community engagement

Education

High School Diploma, GED, or Equivalent Certification

Bachelor’s Degree

Job description

A leading financial services company seeks a Market Manager to lead Ambassador teams across multiple branches in New York. The role involves community engagement, managing talent, and improving customer experiences. Ideal candidates should have substantial experience in retail or banking, strong leadership skills, and a passion for customer advocacy. This position offers a competitive salary, incentives, and benefits tailored to support employee well-being.