Market General Manager - Hospitality Leader & Growth

Time Out Market; New York (NY); On-site; USD 108,000 - 132,000; Full time

Job summary

Time Out Market in New York seeks a General Manager to lead a diverse team across management, front office, finance and administration. The role combines leadership, operational excellence and financial oversight to deliver exceptional hospitality and experiences.

The GM will drive strategic direction, partnerships, and market performance, with a strong focus on profitability, guest satisfaction, and program execution in a dynamic, city-center environment.

Qualifications

• Proven leadership of large diverse teams across multiple properties or units.
• Experience with P&L management, budgeting, forecasting and cost control.
• Strategic thinking in multi-unit hospitality or F&B contexts.
• Strong negotiation and communication with vendors, partners and authorities.

Responsibilities

• Inspire and manage a diverse team across management, front office, finance and admin.
• Develop and implement operating standards, policies and procedures for the management team.
• Oversee in-house accounting, ensure timely financial statements and controls for restaurant receipts.
• Maintain monthly marketing plans and coordinate with marketing leadership for market activations.
• Negotiate concession agreements with vendors and manage contracts and terms.
• Ensure inventory controls, safety standards and health compliance across operations.

Skills

Leadership

P&L management

Strategic planning

Stakeholder management

People management

Vendor negotiation

Tools

PMS

CRM

POS

Digital marketing tools

Job description

Time Out Market in New York seeks a General Manager to lead a diverse team across management, front office, finance and administration. The role combines leadership, operational excellence and financial oversight to deliver exceptional hospitality and experiences.

The GM will drive strategic direction, partnerships, and market performance, with a strong focus on profitability, guest satisfaction, and program execution in a dynamic, city-center environment.