Market Director - Multi-Unit Restaurant Ops Leader

Hunter Super Techs - TurnPoint; New York (NY); On-site; USD 138,000 - 159,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Employer match for HSA

Employee Stock

Employee Discount

Learning and Development opportunities

Job summary

Wonder seeks a Market Director to lead operational excellence across a multi-city restaurant region. You will drive guest satisfaction, standardize operations, and profitability while partnering with restaurant leadership and cross-functional teams.

This role requires coaching Senior Operations Leaders, managing market P&L, and guiding market growth and openings. Travel across the assigned region is required to sustain high performance and compliance.

Qualifications

• 7+ years of multi-unit restaurant management in a high-growth, geographically dispersed environment.
• Proven leadership in developing, coaching, and retaining high-performing teams.
• Strong financial acumen with experience managing market-level P&L and profitability.
• Excellent communication, organization, and decision-making skills, especially under pressure.
• Ability to travel frequently across the market to maintain operational oversight.
• Bachelor's degree or equivalent work experience preferred.

Responsibilities

• Lead operational excellence across a multi-unit restaurant region spanning multiple cities and locations.
• Develop and coach a team of Senior Operations Leaders to align with market growth strategies.
• Ensure flawless execution of restaurant operations and profitability through site visits and data-driven improvements.
• Oversee hiring, training, and development of leadership talent; support succession planning.
• Lead new restaurant openings through recruitment, training, and operational setup.
• Ensure compliance with food safety, labor laws and other regulations across the market.
• Drive operational improvements by identifying opportunities and implementing solutions.
• Build relationships with stakeholders for seamless communication and support.

Skills

Multi-unit management

Leadership

Financial acumen

Communication

Travel readiness

Talent development

Education

Bachelor's degree or equivalent

Job description

Wonder seeks a Market Director to lead operational excellence across a multi-city restaurant region. You will drive guest satisfaction, standardize operations, and profitability while partnering with restaurant leadership and cross-functional teams.

This role requires coaching Senior Operations Leaders, managing market P&L, and guiding market growth and openings. Travel across the assigned region is required to sustain high performance and compliance.