Market Director, Bakery-Café Operations

Panera LLC; St. Louis (MO); On-site; USD 112,000 - 134,000; Full time

Job summary

Panera LLC in Milwaukee, WI seeks a Director, Retail Operations to translate brand objectives into cafe performance. You will lead market strategy, develop leaders, and deliver guest experiences that build loyalty and drive profit growth.

The role requires coaching teams, cross-functional collaboration, and safeguarding Panera standards across the market. Key expectations include creating market vision, driving execution, and maintaining an inclusive work environment while managing long hours

Qualifications

• Excellent communication skills and can influence others through clear messaging.
• Strong understanding of business outcomes: sales drivers, profit drivers, and reading P&L/financial reports.
• Self-motivated with ability to plan, prioritize, schedule and manage a market-wide calendar.
• Able to build high performing teams through selection, coaching and development.
• Motivational leader who inspires teams and ensures accountability at various levels.

Responsibilities

• Create the strategy and vision for the market to execute Panera standards for guest service, profitability, growth, food quality, safety, and people development.
• Coach, develop, and hold cafe management teams accountable for executing standards and processes.
• Communicate priorities and serve as a subject matter expert on Panera operating systems across the market.
• Partner cross-functionally with market and region support to drive market results and channel execution.
• Ensure cafe management teams instill brand identity and purpose, maintaining an inclusive work environment.

Skills

Communication

Financial literacy

Multi-unit experience

Coaching

Work ethic

Education

Some college education/certification

Tools

Microsoft Office

Job description

Panera LLC in Milwaukee, WI seeks a Director, Retail Operations to translate brand objectives into cafe performance. You will lead market strategy, develop leaders, and deliver guest experiences that build loyalty and drive profit growth.

The role requires coaching teams, cross-functional collaboration, and safeguarding Panera standards across the market. Key expectations include creating market vision, driving execution, and maintaining an inclusive work environment while managing long hours