Retail Ops Leader: Market Growth & Team Development

Panera LLC; United States; On-site; USD 112,000 - 134,000; Full time

Job summary

Panera LLC in the United States is seeking a Director of Retail Operations to lead multi-unit cafe teams and translate brand objectives into consistent guest experiences across markets.

The role demands strategic planning, strong people development, and a proven ability to drive sales and profitability while upholding Panera’s standards for quality and safety. Expect extensive travel and collaboration with market and support teams.

Qualifications

• Multi-unit experience or related leadership background is preferred.
• Strong communication skills and ability to influence others.
• Proven ability to coach and develop cafe management teams.

Responsibilities

• Set strategy and vision to achieve operating standards and profitability.
• Develop and retain cafe leaders; manage talent pipeline.
• Ensure compliance with safety, quality, and employment policies.
• Collaborate with cross-functional partners to drive market growth.

Skills

People development

Brand protection

Leadership

Strategic planning

Cross-functional collaboration

Tools

Microsoft Office

Job description

Panera LLC in the United States is seeking a Director of Retail Operations to lead multi-unit cafe teams and translate brand objectives into consistent guest experiences across markets.

The role demands strategic planning, strong people development, and a proven ability to drive sales and profitability while upholding Panera’s standards for quality and safety. Expect extensive travel and collaboration with market and support teams.