Market Director, Retail Operations & Growth

Panera LLC; United States; On-site; USD 67,000 - 112,000; Full time

Job summary

Panera LLC is seeking a Director of Retail Operations for the Louisville East market to translate brand objectives into cafe-level execution. The role focuses on building a high-performing team, delivering guest satisfaction, and driving sales and profit growth.

Responsibilities include developing market strategy, coaching cafe managers, ensuring brand standards, and collaborating with cross-functional partners to implement new products and programs.

Qualifications

• Multi-unit experience or related experience preferred, but not required.
• Firm understanding of business outcomes (sales drivers, profit drivers, reading P&L and financial reports).
• Excellent communication skills and can influence others.

Responsibilities

• Create strategy and vision for the market to execute Panera standards across guest service and safety.
• Develop and coach cafe management teams to deliver results.
• Collaborate cross-functionally with market and region-level support to drive channel execution.

Skills

Leadership

People development

Strategic planning

Communication

Time management

Education

College education or certification

Tools

Microsoft Office

Job description

Panera LLC is seeking a Director of Retail Operations for the Louisville East market to translate brand objectives into cafe-level execution. The role focuses on building a high-performing team, delivering guest satisfaction, and driving sales and profit growth.

Responsibilities include developing market strategy, coaching cafe managers, ensuring brand standards, and collaborating with cross-functional partners to implement new products and programs.