Market Associate - Host Growth & Optimization (Hybrid Paris)

Airbnb; Paris (KY); Hybrid; USD 53,000 - 62,000; Full time

Job summary

Airbnb Paris is recruiting a Market Associate in a hybrid role from our Paris office. You will manage a book of host entrepreneurs and rising hosts, focusing on retention, growth, and optimization, helping them optimize listings, pricing strategies, and hosting quality to drive measurable results on Airbnb.

You will support Market Managers with education programs, webinars, and scalable email communications, build long-lasting relationships with hosts, and contribute to their ongoing success so

Qualifications

• 3+ years of experience in new sales, account management, or partner support.
• 2+ years of hospitality/travel industry experience (nice to have).
• Strong time management and prioritization skills, with the ability to manage multiple accounts effectively.
• Proven experience managing a book of business, driving engagement and growth through proactive account management.
• Highly goal-driven, with a strong bias for action and persistence in the face of challenges.
• Excellent communication and presentation skills, with the ability to engage effectively via phone, email, and in-person.
• Fluency in French & English.

Responsibilities

• Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimization on Airbnb.
• Conduct one-on-one optimization and onboarding conversations, providing strategic recommendations on pricing, availability, and listing quality.
• Secure availability over high compression dates, ensuring hosts maximize their revenue potential.
• Educate hosts on product updates and policy changes, while channeling their feedback to internal teams.
• Respond to host inquiries and provide timely, high-quality support to improve their experience on the platform.
• Analyze performance data to identify trends and take action on opportunities that drive increased bookings and host success.
• Develop long-lasting relationships with hosts, ensuring they receive ongoing support tailored to their needs.

Skills

New sales

Account management

Partner support

Salesforce

Tools

Salesforce

Job description

Airbnb Paris is recruiting a Market Associate in a hybrid role from our Paris office. You will manage a book of host entrepreneurs and rising hosts, focusing on retention, growth, and optimization, helping them optimize listings, pricing strategies, and hosting quality to drive measurable results on Airbnb.

You will support Market Managers with education programs, webinars, and scalable email communications, build long-lasting relationships with hosts, and contribute to their ongoing success so