Hybrid Market Growth Associate - Barcelona

Airbnb; Barcelona (NY); Hybrid; USD 45,000 - 51,000; Full time

Benefits offered by this job

Bonus potential

Equity

Travel credits

Hybrid work

Job summary

Airbnb in Barcelona is seeking a Market Associate to support long-tail hosts with retention, growth, and pricing optimization. You will build strong relationships, guide hosts on listings, pricing, and policy updates while ensuring guest experiences stay exceptional.

You’ll collaborate with Market Managers on scalable education programs, such as webinars and email campaigns, and help hosts maximize revenue during high-demand dates.

Qualifications

• 3+ years in new sales, account management, or partner support.
• 2+ years in hospitality/travel industry (nice to have).
• Strong time management and prioritization skills for multiple accounts.
• Proven experience managing a book of business and driving engagement.
• Excellent communication and presentation skills for phone, email, and in-person.
• Proficiency with CRM tools; Salesforce experience is a plus.

Responsibilities

• Manage a book of business of host entrepreneurs and rising hosts.
• Provide optimization guidance on pricing, availability, and listing quality.
• Secure availability during high compression dates to maximize revenue.
• Educate hosts on product updates and policy changes; relay feedback internally.
• Respond to host inquiries with timely, high-quality support.
• Analyze performance data to identify trends and opportunities for bookings.
• Build long-lasting relationships with hosts for ongoing support.

Skills

Account management

New sales

Partner support

Host relations

CRM tools

Tools

Salesforce

Job description

Airbnb in Barcelona is seeking a Market Associate to support long-tail hosts with retention, growth, and pricing optimization. You will build strong relationships, guide hosts on listings, pricing, and policy updates while ensuring guest experiences stay exceptional.

You’ll collaborate with Market Managers on scalable education programs, such as webinars and email campaigns, and help hosts maximize revenue during high-demand dates.