Market Access Program Lead

Valeris, Inc.; North Carolina; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Telehealth

401(k) matching

PTO and holidays

Life and AD&D coverage

Job summary

Valeris is seeking a Program Manager to serve as the primary client contact for pharmaceutical programs. You will manage day-to-day program activities, supervise staff, and drive performance metrics.

The role requires coordination with internal and external stakeholders and ensuring contract terms are met. Ideal candidates have 4–6 years in reimbursement or patient services, strong leadership, and solid CRM/Office skills.

Qualifications

• Bachelor's degree in a relevant discipline or equivalent work experience.
• 4–6 years' experience in Reimbursement, Pharmaceutical Marketing or Patient Services.
• Experience leading a team of Case Managers or similar roles.
• Strong experience reporting HUB metrics and client trends.
• Excellent verbal and written communication and presentation skills.

Responsibilities

• Manage program scope, budgets, SOPs, and day-to-day operations.
• Maintain client relationships and build trust with stakeholders.
• Oversee staff performance and supervision through direct or indirect reports.
• Analyze program metrics and escalate issues to protect contract terms.
• Collaborate cross-functionally to improve processes and outcomes.
• Contribute to client reports, data insights, and deliverables.
• Support training and onboarding, ensuring policy adherence.

Skills

Team leadership

Program management

CRM software

Verbal & written comms

Analytical skills

Microsoft Office

Education

Bachelor's degree in relevant discipline

Tools

CRM software platforms

Microsoft Office

Job description

Valeris is seeking a Program Manager to serve as the primary client contact for pharmaceutical programs. You will manage day-to-day program activities, supervise staff, and drive performance metrics.

The role requires coordination with internal and external stakeholders and ensuring contract terms are met. Ideal candidates have 4–6 years in reimbursement or patient services, strong leadership, and solid CRM/Office skills.