Maritime IT Field Technician — Remote & Flexible

Global Satcoms; New York (NY); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive field rates

Ongoing training and certification

Global exposure

Dynamic international team

Job summary

Global Satcoms is seeking a Maritime IT Field Service Technician to deliver on-site support and technical services for maritime clients worldwide. You will install, commission, maintain, and troubleshoot satellite communication systems, IT infrastructure, and networking aboard commercial vessels and offshore platforms.

Responsibilities include field installs, IT integration, cybersecurity checks, site surveys, and proactive coordination with NOC teams.

Qualifications

• Minimum 2 years in field engineering or maritime IT support.
• Strong knowledge of maritime VSAT, L-band, and hybrid satellite systems.
• TCP/IP networking, VLANs, VPNs, and cybersecurity best practices.
• Familiarity with IMO/ISPS regulations and onboard IT environment.
• Ability to read diagrams and interpret system schematics.
• Fluent English; other languages are a plus.
• Valid seafarer’s medical (ENG1 or equivalent) and willingness to travel globally.

Responsibilities

• Conduct field installations, upgrades, and commissioning of VSAT systems (C/Ku/Ka-band), Starlink, and L-band terminals.
• IT systems integration onboard including LAN/WAN setup, IP networking, firewall configuration, and cybersecurity checks.
• Provide hands-on support for onboard IT systems: routers, switches, servers, Wi-Fi, and IoT devices.
• Collaborate with NOC teams and remote engineering to diagnose connectivity issues.
• Prepare site surveys, service reports, handover documents, and technical documentation.
• Ensure safety protocols and client requirements are followed during onboard interventions.
• Coordinate travel, tools, and spare parts with vessel agents and logistics teams.
• Provide customer training and onboard support during handover.

Skills

Maritime IT field engineering

Field engineering

TCP/IP networking

Cybersecurity best practices

Strong communication

Tools

VSAT systems

Starlink

L-band terminals

FleetBroadband

Iridium Certus

Job description

Global Satcoms is seeking a Maritime IT Field Service Technician to deliver on-site support and technical services for maritime clients worldwide. You will install, commission, maintain, and troubleshoot satellite communication systems, IT infrastructure, and networking aboard commercial vessels and offshore platforms.

Responsibilities include field installs, IT integration, cybersecurity checks, site surveys, and proactive coordination with NOC teams.