Marine Service Advisor — Customer-Focused Boat Care

The Boat House; Elkhorn (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading marine service provider in Elkhorn, Wisconsin is looking for a Service Advisor. The ideal candidate will have service writing experience, strong customer service skills, and knowledge of marine parts and dealer management software. Responsibilities include greeting customers, selling service, and maintaining customer satisfaction. This is a great opportunity for those who love water and customer interaction. Join a dynamic team focused on creating lasting customer memories.

Qualifications

• Previous Marine Industry related Service Advisor experience required.
• Ability to communicate effectively with a variety of customers.
• Proven record of excellent customer service.

Responsibilities

• Communicate with customers professionally.
• Sell service and maintenance to customers.
• Inspect every boat and motor prior to maintenance.

Skills

Service Writing experience

Attention to detail

Excellent customer service

Great phone and follow-up skills

Ability to listen to customers

Tools

Dealer management software

Marine parts knowledge

Job description

A leading marine service provider in Elkhorn, Wisconsin is looking for a Service Advisor. The ideal candidate will have service writing experience, strong customer service skills, and knowledge of marine parts and dealer management software. Responsibilities include greeting customers, selling service, and maintaining customer satisfaction. This is a great opportunity for those who love water and customer interaction. Join a dynamic team focused on creating lasting customer memories.