Marina Operations Assistant General Manager

Guest Services Inc; United States; On-site; USD 54,000 - 66,000; Full time

Job summary

Guest Services, Inc. seeks an Assistant General Manager to support the General Manager in daily operations and administrative management, including supervising non-exempt and professional staff.

The role includes MOD duties when needed and a focus on profitability while delivering high-quality guest experiences. Responsibilities cover staffing, payroll, front desk oversight, customer issue resolution, vendor relations, merchandising, safety compliance, and participation in P&L and budgeting

Qualifications

• Bachelor’s Degree preferred.
• First aid and CPR certification.
• Ability to swim.
• 1-3 years of management experience.
• Boating and/or marine related experience.
• Computer proficiency with MS Word, Excel, and Outlook.
• Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
• Ability to maintain confidentiality.

Responsibilities

• Assist in overall management of the unit’s operations and daily planning.
• Supervise and schedule staff; train new employees; delegate tasks.
• Oversee front desk operations and ensure service quality.
• Act as MOD when needed; handle customer issues and incidents; communicate with General Manager.
• Assist in budgeting, payroll, invoicing and reporting; manage inventory and merchandising.

Skills

Staff supervision

Multitasking

Communication

Problem solving

People skills

Education

Bachelor's degree preferred

Tools

MS Word

Excel

Outlook

Job description

Guest Services, Inc. seeks an Assistant General Manager to support the General Manager in daily operations and administrative management, including supervising non-exempt and professional staff.

The role includes MOD duties when needed and a focus on profitability while delivering high-quality guest experiences. Responsibilities cover staffing, payroll, front desk oversight, customer issue resolution, vendor relations, merchandising, safety compliance, and participation in P&L and budgeting