Marina Operations Manager

Guest Services, Inc.; Haines City (FL); On-site; USD 63,000 - 77,000; Full time

Job summary

Guest Services, Inc. seeks a General Manager to lead daily operations and a management team, ensuring service excellence and achievement of financial goals.

The role requires strong leadership, accountability, and the ability to drive company initiatives while maintaining high standards of safety and guest satisfaction. The General Manager will oversee budgeting, forecasting, staff development, and customer relations, coordinating multiple departments to optimize performance and guest

Qualifications

• Bachelor’s degree preferred.
• 3-5 years of management experience in Food & Beverage and/or Kitchen settings.
• Food Safety Certified a plus.
• CPR/First Aid Certification.
• Ability to organize and produce diverse programs.
• Proficiency with MS Word, Excel, and Outlook.
• Strong interpersonal and administrative skills; ability to manage multiple priorities.

Responsibilities

• Plan and develop daily operations; forecast sales, labor, and profit and ensure budget compliance.
• Recruit, supervise, train, schedule, and direct unit management and staff.
• Maintain accounting records, daily reports, and cash control; manage P&L.
• Respond to customer inquiries and resolve complaints.
• Maintain a safe facility environment and proper upkeep of equipment and cleanliness.

Skills

Management experience

P&L management

Communication skills

Team leadership

MS Word/Excel/Outlook

Food Safety awareness

CPR/First Aid

Education

Bachelor’s Degree preferred

Tools

MS Word

Excel

Outlook

Job description

Guest Services, Inc. seeks a General Manager to lead daily operations and a management team, ensuring service excellence and achievement of financial goals.

The role requires strong leadership, accountability, and the ability to drive company initiatives while maintaining high standards of safety and guest satisfaction. The General Manager will oversee budgeting, forecasting, staff development, and customer relations, coordinating multiple departments to optimize performance and guest